John Pye Auctions - Bo'Ness

Services and businesses in England

John Pye Auctions - Bo'Ness

John Pye Auctions - Bo'Ness

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Understanding John Pye Auctions: On-Site Services and Accessibility

John Pye Auctions, located in Bo'ness, offers a unique experience for buyers looking to secure a variety of items at auction. However, while there may be potential bargains, understanding their services and policies is crucial for a satisfying experience.

On-Site Services

John Pye provides extensive on-site services that cater to both online and in-person bidders. Customers can view items before bidding, allowing them to gauge condition and assess any potential issues. This is particularly beneficial for those who prefer to inspect items physically, as many reviews highlight concerns regarding the true condition of goods sold. Customers have reported mixed experiences with the auction process. Some buyers appreciate the convenience of bidding online but have encountered issues with misrepresented items and poor customer service afterwards. For instance, one reviewer noted missing components on a purchased item labeled as complete, leading to frustrations over refund policies that prioritize "sold as seen" terms.

Accessibility Measures

For individuals with disabilities, accessibility is essential when attending auctions. John Pye Auctions offers a wheelchair-accessible entrance, ensuring that all visitors can enter and navigate the premises comfortably. Additionally, there is a designated wheelchair-accessible car park, which aids those with mobility challenges in accessing the auction house without inconvenience. Unfortunately, comments on staff behavior suggest that improvements in training for customer interaction are needed, particularly regarding the treatment of disabled visitors. Ensuring that all customers feel welcome and respected should be a priority for enhancing the overall experience at John Pye.

Understanding Service Options

When choosing to bid at John Pye Auctions, it’s important to thoroughly read the terms of service. Many items are sold without warranties or guarantees of functionality, which has led to disappointment among some buyers. For example, several reviews reported receiving broken or incomplete items, with John Pye's response often adhering strictly to their "no returns" policy based on the sale conditions. Engaging in careful research before bidding, including checking the description and images closely, can help mitigate some risks. Nevertheless, many customers have expressed frustration at discrepancies between advertised and actual item conditions, leading to a call for more stringent quality control during auctions.

Final Thoughts

While John Pye Auctions presents opportunities for bargains, potential bidders should exercise caution and conduct due diligence. The on-site services, including viewing options and accessibility features, provide valuable advantages. However, consistent feedback about customer service and product quality underscores the importance of awareness and vigilance when participating in auctions. Always remember to inspect items personally if possible, and prepare for an experience that aligns with the “sold as seen” policy to avoid disappointment.

The location of our business is in

The phone of the respective Auction house is +441506333063

And if you want to send a WhatsApp, you can do so at +441506333063

map of John Pye Auctions Auction house in Bo'ness

You can visit us at the following hours:

Day Hours
Monday
Tuesday (Today) ✸
Wednesday
Thursday
Friday
Saturday
Sunday

The website is

If you wish to alter any information that you believe is incorrect related to this site, we kindly request send a message and we will adjust it at the earliest convenience. Thanks beforehand thanks.
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Showing from 1 to 6 of 6 comment(s) received.

Joseph Lopez (16/06/2025, 22:50):
Buyer fees are through the roof. Many items arrived damaged and weren't even mentioned in the description. The time window for collecting goods is ridiculously short. Gave them a try once, but won't be returning. Not worth the trouble at all.
Kathleen Mitchell (15/06/2025, 23:54):
Over the years, I've managed to snag a few great finds from this place, and I must say, the staff has always been so friendly and accommodating. It's always a pleasure to browse through their items!
Ryan Martinez (14/06/2025, 18:32):
I must stress the importance of inspecting items before placing bids. I have been attending the auctions at John Pye Bo'ness regularly for the past 7 months, and I always make it a point to preview the items beforehand. It is clearly indicated on their website to avoid blind bidding, especially since most items are retail returns or ex-display. If one chooses to bid without prior inspection, it should not come as a surprise if there are faults present.

However, I have recently become concerned about the escalating prices at the auctions. In the last few weeks, I have noticed a significant increase in prices, with some items going for 40-60% higher than usual. Moreover, there have been fewer lots available, which has contributed to the price surge. At this rate, it is becoming less viable to participate in the auctions as I am no longer coming across any real bargains. I am now considering exploring other auction houses to see if I can find better deals elsewhere.
Janet Walker (14/06/2025, 08:52):
A fantastic little spot to score some bargains! Just a friendly reminder that items don't come with a warranty, and don't forget about the buyer's premium. Personally, I've found some great items for a fraction of the price. The staff are professional and welcoming. All in all, a positive experience!
Zachary Mitchell (09/06/2025, 02:15):
I've only left one star as can't give any lower. Won a telly and it arrived all smashed up as it wasn't packed right. I've used this place loads of times before with no problem, but this time the customer service was awful and proper rude. They ain't owning up to not protecting the items properly.
Janet Fisher (04/06/2025, 04:26):
ABSOLUTE SCOUNDRELS
I purchased 6 PS4 controllers. The listing stated they were valued at £310. The images displayed pristine controllers in their boxes.
However, upon arrival, each controller was damaged. Shockingly, four were shattered into pieces, and every box had the word SCRAP boldly written on them.
There was no indication of this in the description. The entire lot was grossly misrepresented.
When I requested a refund, they showed no interest whatsoever. Complete scammers. AVOID AT ALL COSTS
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