Flannels - Glasgow

Services and businesses in England

Flannels - Glasgow

Published on: - Hits: 587 - Share
Printable version - PDF version
Comments: 22 - do click here to view or make a comment
Votes: 44 - Score: 3.2

Discover the Flannels Clothing Store in Glasgow: A Unique Shopping Experience

Flannels is a prominent clothing store located in Glasgow, offering a vast selection of men's and women's clothing. Whether you're looking for designer pieces or trendy outfits, this store has something for everyone. However, customer experiences have been mixed, raising important points about service and accessibility that potential shoppers should consider.

Accessibility Options

For those requiring special accommodations, Flannels provides a wheelchair-accessible car park and a wheelchair-accessible entrance. Accessibility is a crucial factor for many shoppers, ensuring a comfortable and convenient visit.

Service Options & Payment Methods

At Flannels, you can make payments using a variety of methods, including credit cards, debit cards, and even NFC mobile payments. This flexibility is particularly convenient for customers who want to complete their purchases swiftly. Additionally, Flannels offers an in-store pick-up option, allowing you to reserve your favorite items online before trying them on in-person.

Customer Experiences

Unfortunately, the customer reviews reflect a divide in shopping experiences. Some customers have expressed dissatisfaction with the service received, particularly regarding exchanges and returns. For instance, one shopper detailed a negative experience when attempting to return a Louboutin bag due to a defect, describing how the staff was unhelpful and defensive. Such encounters highlight concerns over customer service, which is crucial for any retail environment. On the other hand, there are glowing reviews praising specific staff members for their outstanding assistance. One customer commended a sales assistant named Kimberly for going above and beyond to help find the perfect pair of shoes, illustrating that positive experiences can exist alongside criticisms of the overall service.

Product Offerings

Flannels carries a diverse range of offerings from designer brands, making it an excellent destination for fashion enthusiasts. However, some customers lamented issues with product quality and misleading pricing during sales, leading to frustration and disappointment.

Convenience and Delivery Options

While in-store shopping is an option, customers looking for convenience may be interested in the same-day delivery service offered by Flannels, although past experiences suggest that the delivery company could improve its reliability. For those who value a quick visit, it’s advisable to check product availability online to avoid potential disappointment in-store, where stock levels may vary.

Final Thoughts

In conclusion, while the Flannels clothing store in Glasgow provides a unique shopping experience with a range of designer offerings, customer service experiences vary greatly. Potential shoppers should weigh these considerations carefully, especially if accessibility is a priority and if you prefer a hassle-free return policy. Whether you're drawn in by the products or the prospect of excellent customer service, it's essential to stay informed about the realities of shopping here.

You can find us at

The contact line of said Clothing store is +443439093232

And if you want to send a WhatsApp, you can do so at +443439093232

We look forward to seeing you at:

Day Hours
Monday
Tuesday
Wednesday (Today) ✸
Thursday
Friday
Saturday
Sunday

The website is

If you wish to change any detail that you believe is not precise related to this page, we kindly request send a message so that we will adjust it promptly. In advance thank you very much.

Images

Comments:

Showing from 1 to 20 of 22 comment(s) received.

Terry Ward (04/07/2025, 11:12):
I popped into this Clothing store and oh my goodness! The place was an absolute mess. I spotted a shirt that caught my eye, tried it on, and brought it to the cashier's desk. The lady there told me it would cost £420 but I knew it was on sale for £339. She then informed me that the sale had ended and £420 was the final price. In disbelief, she tore off the £339 tag right in front of me. She was terribly rude and just plain unpleasant. It seems like this company doesn't value its customers at all. What a shame! They really should be more careful about who they hire.
Justin Richardson (03/07/2025, 22:27):
Absolutely thrilled with my recent purchase from the clothing store! The staff was simply delightful, incredibly knowledgeable about the products, and so helpful throughout my shopping experience. Top-notch service 🤓🌟
Ann White (28/06/2025, 16:31):
So me and my sister popped into this clothing store because I was on the hunt for some shoes to wear to my graduation. We were just browsing around when I noticed the staff giving us some side-eye. Then, when we made our way to check out the Louis Vuitton shoes (the ones I've been eyeing up), I overheard a staff member whispering to another one, "They're touching things they can't afford." Needless to say, I was completely appalled by this comment and couldn't wait to get out of there. I would strongly advise against shopping at this store or even stepping foot inside!
Albert Flores (28/06/2025, 14:16):
Top spot to pick up some quality threads, they stock all the top labels and the team is super friendly and helpful.
Walter Richardson (26/06/2025, 14:57):
Providing zero-hour contracts to employees. Additionally, any clothing associated with Mike Ashley always appears to be budget-friendly or oddly fitting.
Douglas Hamilton (22/06/2025, 15:37):
I was rather taken aback when the salesperson tried to convince me to purchase a dusty and dirty display hat at full price, promising to simply use a roller and spray on it. Totally unacceptable!
Kimberly Price (22/06/2025, 06:31):
Returning items online is an absolute nightmare.
Dylan Taylor (18/06/2025, 14:31):
Great shopping experience! I found everything I needed at this clothing store. The quality of the products is exceptional and the customer service was top-notch. Will definitely be coming back for more stylish pieces!
Donald Powell (18/06/2025, 09:59):
I would have given 0 stars if I could. I've spent a substantial amount of money at the Flannels store in Glasgow (Braehead). I purchased a Louboutin Handbag for £1150 in October for my wife, and after using it a few times, the thread started coming out. Today, I went back to the store to show them the defect, but they refused to do anything about it other than cutting the thread. I asked if that would solve the issue, and the manager, a foreign lady with an Eastern European accent, who claimed to have a degree in design, assured me that cutting the threads wouldn't cause any further problems. I requested that she write on the receipt that they had cut the bag and that they would take responsibility if the issue worsened. However, she only agreed to note that they cut the threads but wouldn't accept responsibility if the problem escalated. I declined this offer as I believed the issue would persist.

I am sharing this review to warn others about the Braehead store in Glasgow to be cautious as they sell defective products. I have also contacted trading standards regarding this matter, as the quality of their products is substandard. Additionally, I will be reaching out to Flannels' CEO, Micheal Murray, to inquire if he is satisfied with the outcome of an unhappy customer experience at one of his stores.
Harper Rivera (15/06/2025, 00:42):
The store opens at 10, but the staff just stare at you while you wait outside, and they are completely useless.
Dennis Williams (12/06/2025, 21:16):
The staff at Braehead Flannels are absolutely outstanding, incredibly helpful!
Diane Bennett (10/06/2025, 09:34):
As a new mum dealing with a recent cancer diagnosis, shopping for clothes has been a real challenge. I must say, the customer service I received from Ryan at the Braehead store was absolutely top-notch. I originally purchased a faulty Ralph Lauren sweater and needed to exchange it, but the return process was smooth and easy. Ryan explained every detail, from how the refund would be processed to the next-day delivery of the replacement item, and even what to do with the delivery refund voucher. I've shopped at other popular brands before, but the level of service I received at this store was unmatched. If you want a personalized and stress-free shopping experience, I highly recommend this store.
Aaron Walker (09/06/2025, 06:53):
All the latest designer brand arrivals are now available here at the store, mate!
Mia Campbell (07/06/2025, 15:56):
The staff at this clothing store are inconsistent and rude. Recently, I purchased a Creed fragrance from them before Christmas, only to discover later that it didn't come with the proper packaging. When I attempted to return it because I found a larger size online (on the Flannels website, by the way), they refused due to the lack of packaging. I had no way to prove that's how it was sold to me, as they claimed they would never sell it that way. It was absolutely ridiculous. Additionally, they failed to mention at the time of purchase that they only offer store credit for returns, not refunds. Take caution and steer clear of this place.
Teresa Alexander (04/06/2025, 16:58):
I had an awful experience at this shop. I bought a Stone Island hoodie for my husband for Christmas, but when he tried it on, it was too small. We returned it and received a credit note. Later, my husband used the credit to purchase another jumper, only to realize at home that he already had a similar one. When we tried to exchange it, the manager accused us of wearing the jumper, even though it still had the tags on. He claimed there were marks on it and said it felt soft, which we explained was because it was a fleece material. His attitude was terrible and made us feel small. Despite being loyal customers both in-store and online, we were not treated well. We won't be shopping at Flannels again and even reaching out to their customer service didn't help. I've lodged a complaint about the manager, but I doubt anything will come of it. Avoid this store and look elsewhere for your clothing needs.
Riley Bailey (03/06/2025, 10:54):
Absolutely dreadful delivery service, mate. They go ahead and cancel orders without a second thought and have the audacity to turn around and blame it on the customer. Shocking, really. Steer clear, I say!
Nicholas Morales (03/06/2025, 05:13):
The staff at this store are absolutely fantastic. They go above and beyond to help you find just the right items. This is definitely the best shop in Glasgow for top-notch branded clothing. 😆😄
Kimberly Wilson (31/05/2025, 21:03):
A delightful boutique with a fantastic team that is incredibly friendly and helpful.
Isabella Wilson (30/05/2025, 09:41):
I absolutely adore the selection of products at this clothing store!
Mark Hamilton (26/05/2025, 21:26):
Absolutely splendid customer service and an exceptional selection of men's attire. The employees were all incredibly accommodating and amiable.

More comments:

Add a comment
El nombre debe tener al menos 2 caracteres.
Por favor, introduce una dirección de correo válida.
Debe escribir el código completo (5 dígitos).
(If you do not understand the characters in the image reload the page)
El comentario debe tener al menos 10 caracteres.
Note: Your email will never be published on this site.
Help us keep this site free of insults or annoying comments.