Next Outlet - Livingston

Services and businesses in England

Next Outlet - Livingston

Published on: - Hits: 6,358 - Share
Printable version
Comments: 69 - do click here to view or make a comment
Votes: 652 - Score: 3.8

Exploring Next Outlet in Livingston: A Shopper's Perspective

Nestled within the McArthur Glen Designer Outlet, the Next Outlet in Livingston offers a unique shopping experience with its range of clothing and homeware products. However, reviews from customers provide a mixed bag of experiences ranging from pleasant surprises to notable frustrations.

NFC Mobile Payments and Quick Visit Convenience

Shoppers appreciate the modern NFC mobile payments that streamline the checkout process, making transactions quick and efficient. However, with no facility for in-store pick-up, visitors often find themselves navigating through crowded aisles crammed with clothing items, which some likened to a “jumble sale.” For a quick visit, it’s essential to plan accordingly, especially during peak hours when the store tends to be busier.

Accessibility and Service Options

The Next Outlet is committed to ensuring accessibility for all shoppers. It features a wheelchair-accessible entrance and offers a wheelchair-accessible car park, providing convenience for those requiring extra assistance. Despite these efforts, comments regarding the layout highlight that the store may not be as accommodating when it comes to navigation.

In-Store Shopping Experience

While many customers enjoy in-store shopping, stating there are plenty of bargains to be found, others express disappointment over the organization of the stock. The clothing racks are often described as too close together, leading to a chaotic atmosphere. Shoppers note that it’s crucial to take time to rummage through the items since the selection can greatly vary depending on timing and inventory.

Payment Options: Credit and Debit Cards

Next Outlet accepts various payment options, including credit cards and debit cards, catering to a wide array of shoppers. Despite this flexibility, the lack of changing rooms has been a recurring complaint; customers often walk away without purchasing anything after realizing they cannot try on items.

Customer Service and On-Site Experiences

The staff at Next Outlet frequently receive praise for their friendliness and willingness to assist. Many customers have highlighted positive interactions where staff eagerly helped locate sizes or offered to check other stores for items that were out of stock. However, negative experiences have also surfaced regarding customer service, particularly around mispriced items and long waiting times at checkout.

Conclusion: Worth a Visit?

Ultimately, visiting the Next Outlet in Livingston can yield great on-site services and remarkable deals, especially for those who don’t mind sifting through a clutter. While it may not have the most organized layout and lacks fitting rooms, the potential for significant savings on clothing makes it worth considering. For those looking for a shopping adventure filled with both challenges and rewards, Next Outlet remains an intriguing destination.

We are found at

The phone number of this Department store is +443330055932

And if you want to send a WhatsApp, you can do so at +443330055932

Our service hours are:

Day Hours
Monday
Tuesday
Wednesday
Thursday (Today) ✸
Friday
Saturday
Sunday

The website is

In case you want to modify any detail that you feel is not correct regarding this page, please forward a message so that we will correct it at the earliest convenience. With anticipation we appreciate it.
Comments:

Showing from 1 to 20 of 69 comment(s) received.

Juan Miller (18/09/2025, 06:22):
It really depends on what you're looking for. Some of the clothes could definitely be considered a bit outdated and may be better off in the bin.
Donald Sullivan (17/09/2025, 09:25):
I was quite chuffed with the extensive selection of clothing options available when purchasing new outfits. I will certainly be popping back in again soon!
Bryan Brown (16/09/2025, 07:09):
This store is absolutely brilliant for any shopping needs. The selection is top-notch and the customer service is superb. I highly recommend it!
Emily Brooks (15/09/2025, 06:07):
I had a terrible experience at this department store. The customer service manager was incredibly rude and treated me and my family as though we were fools. I found a coat with a price tag of £17, but when I reached the checkout, the cashier informed me that it was actually £33. After a 10-minute wait for the manager, they were no help at all, insisting that it was our fault for the mistake. We asked if they could offer a 20% discount as a gesture of goodwill, but the manager refused, stating that they could easily sell the coat for £33. It was a very embarrassing situation, and we ended up leaving the store without the coat due to the escalating tension.
Kyle Walker (11/09/2025, 22:59):
I used to find a ton of great deals on tall clothing here. However, lately I've noticed that there are fewer options available in the Next Tall collection, especially when it comes to clearance items. Also, it seems like they've stopped organizing the tall merchandise in one place, so now it's much harder to find what I'm looking for. It's become quite frustrating and honestly, I don't visit as often as I used to.
Barbara Myers (11/09/2025, 08:19):
Great variety of clothing for the entire family at a modest discount. I didn't come across any of their latest collections; it somewhat brings to mind the items that mainstream stores struggle to sell, they seem to end up here!
Emily Sanders (10/09/2025, 06:05):
Lovely spot.. Quite hit or miss with the goods, which is fair for a department store.
James Gutierrez (10/09/2025, 03:54):
It's mostly items that don't seem to move. You might be quite fortunate if you manage to score a good deal.
Ryan Gutierrez (09/09/2025, 05:17):
Excellent prices, friendly staff, inviting ambiance, and a well-structured store. What more could one ask for?
Raymond Stewart (08/09/2025, 16:22):
Loads of things for the ladies and kids, but the men's section is a bit lacking, I must say. Almost got bowled over by a young lad zooming around on rollerblades – quite the scene! The place feels like a bit of a mixed bag, with the first item I laid eyes on looking more suited for a painter or a Mario movie extra (fashion these days, eh?). However, I did come across some pretty decent men's aftershave, so not all bad!
Adam Graham (07/09/2025, 23:56):
The store is a bit disorganized, same old clothes being sold, could do with a fitting room too.
Frank Russell (06/09/2025, 15:22):
I just took a wander around the department store but didn't end up purchasing anything.
Jeremy Rodriguez (05/09/2025, 10:51):
A place where you absolutely must dedicate some time to thoroughly explore everything, as there is an abundance of fabulous finds awaiting discovery.
Jerry Phillips (04/09/2025, 05:19):
Massive store with a fantastic selection! The deals here are top-notch, especially for women's clothing. Highly recommend checking it out. Cheers! 🛍️👗
Jennifer Hamilton (03/09/2025, 16:20):
It's a jolly good spot for a bit of bargain hunting now and then. My only quibble would be that they don't seem to refresh their stock too frequently.
Ryan Myers (30/08/2025, 21:32):
If you fancy a spot of treasure hunting, this establishment is just the ticket for you!
Sarah Green (29/08/2025, 18:06):
Plenty of options available and the staff was incredibly helpful and friendly. Thank you so much!
Karen Flores (28/08/2025, 23:12):
It would have been so much better if all the clothes had the right hangers on them and were in the correct size section.
Sara Lewis (28/08/2025, 10:31):
I've bought plenty of items at the department store, but I couldn't help but notice that there seems to be an abundance of blondes like Ken and Barbie. It feels unfair to the other girls, especially when their partners are also blonde. It can really drive me crazy; I dislike seeing so many blondes together in one place.
Noah Hughes (27/08/2025, 22:05):
A fantastic spot for endless browsing, which my missus thoroughly enjoys.

More comments:

Add a comment
El nombre debe tener al menos 2 caracteres.
Por favor, introduce una dirección de correo válida.
Debe escribir el código completo (5 dígitos).
(If you do not understand the characters in the image reload the page)
El comentario debe tener al menos 10 caracteres.
Note: Your email will never be published on this site.
Help us keep this site free of insults or annoying comments.