Ayr Equestrian: Your Go-To Equestrian Store in Ayr
Ayr Equestrian is a premier destination for equestrian enthusiasts located in Ayr. The store prides itself on offering a variety of equestrian products and services designed to meet the needs of both novice and experienced riders.Accessibility Features
Ayr Equestrian places a strong emphasis on accessibility for all customers. The store features a wheelchair-accessible entrance, making it easy for everyone to browse and shop. Additionally, there is a designated wheelchair-accessible car park available for customers who need it. For those visiting the store, on-site parking ensures that you can conveniently access all the products you need without hassle.Flexible Payment Options
When it comes to making purchases, Ayr Equestrian offers a variety of payment options to accommodate different preferences. Customers can use debit cards and credit cards for in-store transactions. Moreover, they have embraced technology with NFC mobile payments, allowing you to pay quickly and securely using your smartphone.Service Options
Ayr Equestrian offers several service options including in-store pick-up and kerbside pickup for those who prefer a more convenient shopping experience. If you opt for online shopping, delivery services are available, although some reviews suggest there may be room for improvement in this area.Community and Inclusivity
Ayr Equestrian strives to create a welcoming environment for all individuals. The store is recognized as an LGBTQ+ friendly space and a transgender safe space, ensuring that every customer feels respected and valued. This commitment to inclusivity extends to their staff, who are often described as friendly and knowledgeable.Customer Feedback: A Mixed Bag
While many customers have praised Ayr Equestrian for its excellent customer service and fast delivery, others have voiced concerns about order fulfillment and communication issues. Some customers reported delayed responses regarding their orders, leading to dissatisfaction: - "I ordered a bridle a week ago, still not dispatched. Bad customer service!" - "Ordered a helmet online then was told out of stock... I’ve asked for a full refund." However, there are also numerous positive reviews highlighting great exchanges and helpful staff: - "Absolutely fantastic place to get horsey paraphernalia and helpful advice!" - "Exceptional customer service – above and beyond!"Conclusion
Ayr Equestrian stands out as a comprehensive equestrian store that offers a range of products and a commitment to community and accessibility. While the customer service experience appears to vary, the store's dedication to improving is evident. Whether you're looking for riding lessons, horse care products, or just a friendly chat with knowledgeable staff, Ayr Equestrian aims to cater to all your equestrian needs.
We are based in
The phone of the respective Equestrian store is +441292266267
And if you want to send a WhatsApp, you can do so at +441292266267
We are open during the following hours:
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The website is Ayr Equestrian
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