H. Samuel - Glasgow

Services and businesses in England

H. Samuel - Glasgow

Published on: - Hits: 3,383 - Share
Printable version - PDF version
Comments: 78 - do click here to view or make a comment
Votes: 319 - Score: 4.7

Discovering H. Samuel Jewelry Store in Glasgow

Visiting a jewelry store can often be an overwhelming experience, but at H. Samuel located in the Silverburn Shopping Centre, Glasgow, customers are consistently met with warmth and professionalism. This store stands out for its exceptional service offerings and accessibility that make it ideal for everyone, including those in the LGBTQ+ community.

Customer Experience: A Welcoming Crowd

Customers frequently commend the staff for being friendly and accommodating. Caroline, one of the team members, has been mentioned multiple times for her sweet and attentive nature. Shoppers appreciate not only her patience but also her ability to offer thoughtful suggestions based on individual needs. Ross is another staff member who has garnered praise for his vast knowledge of jewelry and his non-pushy approach. Visitors report feeling like VIPs while browsing, thanks to the staff's genuine engagement and expertise.

Accessibility Features

H. Samuel ensures that every customer finds it easy to navigate their store. The wheelchair-accessible entrance and on-site services, including a wheelchair-accessible car park, enhance the shopping experience for all. This commitment to accessibility makes the store a comfortable place for everyone.

Convenient Payment Options

Customers have the flexibility to choose how they wish to pay, with options available for both debit and credit cards. Additionally, H. Samuel has embraced modern technology by accepting NFC mobile payments. For those who prefer a more traditional approach, there's always the option of cash.

Delivery and In-Store Pick-Up Services

For those who may not want to take their purchases home immediately, H. Samuel offers convenient delivery options as well as in-store pick-up. This allows customers to shop at their leisure and collect their items at a time that suits them best.

Repair Services and Planning for Special Occasions

Whether it’s resizing a wedding ring or repairing a cherished piece of jewelry, H. Samuel provides a range of repair services, ensuring that customers can keep their treasures in excellent condition. The staff excels at planning for special occasions, assisting couples in selecting engagement rings and wedding bands that perfectly fit their vision.

Unique Offerings that Cater to Everyone

H. Samuel prides itself on having diverse offerings that meet the needs of various customers. From stunning watch collections to exquisite gold chains, there's something for everyone. Customer feedback highlights the staff's willingness to assist with special orders, repairs, and even providing free adjustments, demonstrating their commitment to service and customer satisfaction.

Concluding Thoughts

H. Samuel in Silverburn offers an inclusive, knowledgeable, and welcoming shopping experience. Whether you're just passing through or looking to purchase a significant piece, the combination of expert advice, accessible services, and a friendly atmosphere creates an enjoyable environment for all. With a commitment to excellent service and a focus on customer needs, it's no wonder that this jewelry store has become a local favorite in Glasgow.

The business is situated at

The contact line of said Jewelry store is +441418810580

And if you want to send a WhatsApp, you can do so at +441418810580

We look forward to seeing you at:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday (Today) ✸
Sunday

The website is

If you wish to modify any data that you feel is not precise about this site, we urge you to send us a message and we will adjust it as soon as possible. With anticipation we appreciate it.

Images

Comments:

Showing from 1 to 20 of 78 comment(s) received.

Janet Howard (06/09/2025, 16:17):
I felt so relieved and confident about getting my second piercing today when one of the staff members assured me that it wouldn't be painful. I felt really well looked after. I've had all my piercings done here and I am extremely pleased with all of them.
Jeremy Moore (04/09/2025, 23:43):
Browsing for a timepiece at Silverburn. Ross was incredibly helpful and went above and beyond to assist us. Will definitely be shopping there again.
Walter Moore (02/09/2025, 02:58):
Absolutely delightful experience! Marisa was incredibly helpful and demonstrated the utmost professionalism throughout.
Angela James (31/08/2025, 05:00):
Caroline at the Silverburn Store was extremely helpful when my husband and I were looking for a new wedding ring! She was a lovely woman and knew a great deal about the products.
Nicole Jenkins (30/08/2025, 08:25):
What a fabulous experience! Caroline and Ellie were such gems in helping me choose the perfect new strap for my watch and installing it swiftly. Massive thanks to these lovely ladies!
Nicholas Gonzalez (28/08/2025, 07:28):
My partner and I popped into Silverburn H.Samuel to get her engagement ring resized, and Lorna was an absolute gem. We had a good chat about our options, and since the adjustment was just half a millimeter, she kindly gave us a little rubber ring grip to keep it in place temporarily instead of making permanent changes. We figured it might fluctuate with the warmer weather, especially since we snagged it on vacation. I wouldn't hesitate to go back for more bling or any questions.

Now we can proudly flaunt her resized engagement ring at all the upcoming shindigs. Big thanks to Lorna! 👌
Evelyn Morales (27/08/2025, 12:38):
Dreadful Experience - Unjust Treatment!

I had an absolutely dreadful experience at H. Samuel's. I entered as a sincere customer, only to be falsely accused of theft and instructed to vacate the premises. I was appalled and deeply wounded by this unfounded allegation. I have never encountered such disrespect and bias in a retail setting before.

Instead of being regarded as a valued patron, I was made to feel ashamed and unwanted. The staff had no evidence, yet they behaved as though I had committed a crime. This incident has left me feeling anxious and profoundly distressed. No one should have to endure such treatment.

If this is how they handle innocent customers, I highly recommend others to consider taking their business elsewhere. I will never patronize H. Samuel's again, and I urge others to be mindful of how they treat individuals.
Juan Jenkins (27/08/2025, 01:15):
Purchased a ring for the missus for Christmas, but blimey, I bungled the size! Ross, Christina, and the whole crew really went the extra mile to sort out the resizing. Cheers for the top-notch customer service assistance! 👍
Carolyn Powell (25/08/2025, 17:53):
Our experience shopping for wedding bands was absolutely delightful. Caroline was truly fantastic and made the whole experience feel extra special. She had a keen understanding of my preferences and effortlessly curated a selection that resonated with me. Thanks to her expertise, I was able to find the perfect band!
Jeremy Morales (23/08/2025, 17:26):
Received fantastic service at Silverburn yesterday! Caroline assisted me and my daughter, she was incredibly helpful and friendly. We would definitely recommend this store.
Dennis Moore (23/08/2025, 06:37):
I recently popped into Henderson Jewellers at Silverburn to inquire about getting my ring cleaned, and I was assisted by the delightful Caroline. She provided excellent service, promptly cleaning my ring on the spot, leaving it looking as good as new. The shop has a lovely atmosphere, and Caroline's professionalism truly stood out. A satisfied customer indeed. Fiona Lennox
Randy Rogers (21/08/2025, 18:51):
The service was absolutely brilliant. Outstanding advice and assistance, particularly from employee Ross. Couldn't have hoped for a more knowledgeable person to guide me with my purchase.
Gloria Stewart (20/08/2025, 10:45):
Visited the Silverburn store today with a broken chain. Kristen was absolutely brilliant. She provided me with some top-notch advice and effortlessly repaired the chain, which held sentimental value for me. Exceptional service by Kirsten. Very personable and well-informed. I will definitely return! Thanks a lot Kirsten
John Moore (15/08/2025, 08:07):
I had to get my ring resized before my big day and Ross really came through for me. He sorted it out quickly and efficiently. I would definitely recommend this place to anyone in need of similar services.
Daniel Campbell (10/08/2025, 23:24):
Marisa was absolutely brilliant with us today. We selected five different watches and she was very helpful and patient while we took our time deciding.
John Peterson (09/08/2025, 12:02):
Excellent prompt service in removing links from my watch. Thank you!
Kimberly Turner (07/08/2025, 17:28):
I was on the hunt for a few links to be removed from a new watch I purchased elsewhere, and Marisa was an absolute gem! She took care of it on the spot with such grace and efficiency. The rest of the staff were just as wonderful, taking the time to assist customers with care. I wouldn't hesitate to recommend this place.
Philip Kim (07/08/2025, 11:56):
Top-notch service today from Rachael at H Samuel in Silverburn. She assisted me with wedding bands and offered recommendations on which ones would complement my engagement ring. Incredibly helpful and courteous. I've chosen a ring, and she's placed an order for it in the right size. Outstanding service, thank you, Rachael.
Jean Henderson (05/08/2025, 15:39):
Kristen was absolutely brilliant in helping me customize my wedding band with an engraving and also gave my engagement ring a sparkling clean. She was so friendly and professional throughout the whole process.
Brandon Barnes (02/08/2025, 21:56):
I have just popped into the Silverburn shopping centre branch today and was assisted by Caroline. She provided exceptional service and maintained a cheerful demeanor throughout. Customer service rating: 10 out of 10!

More comments:

Add a comment
El nombre debe tener al menos 2 caracteres.
Por favor, introduce una dirección de correo válida.
Debe escribir el código completo (5 dígitos).
(If you do not understand the characters in the image reload the page)
El comentario debe tener al menos 10 caracteres.
Note: Your email will never be published on this site.
Help us keep this site free of insults or annoying comments.