Jd Sports - Glasgow

Services and businesses in England

Jd Sports - Glasgow

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Exploring JD Sports in Glasgow: A Retail Experience

JD Sports, a prominent name in the sportswear retail market, offers a variety of products catering to both men's and women's clothing. Located conveniently in Glasgow, this store aims to provide a comprehensive shopping experience that includes modern in-store services, accessible facilities, and diverse offerings.

Accessibility Matters

A key feature of the JD Sports store in Glasgow is its commitment to accessibility. With a wheelchair-accessible entrance and a wheelchair-accessible car park, the store strives to ensure that all customers can navigate comfortably. However, feedback indicates that while the intent is there, implementations can sometimes fall short; shoppers have noted challenges like cramped aisles which may hinder easy movement within the store.

Payment Options

The store accommodates a range of payment preferences, including debit cards, credit cards, and NFC mobile payments. These options enhance the customer experience by making transactions quick and efficient. However, some visitors have expressed frustration due to slow transaction times at the checkout, highlighting a need for improved staff training during peak hours.

The Shopping Experience

Many customers visit JD Sports for a quick visit to grab essential items such as trainers or sportswear. While some have praised friendly staff who assist with selections, others have reported disappointing encounters, citing issues like long wait times for in-store pick-up and disorganized stock systems. For instance, numerous shoppers recounted experiences where items were unavailable despite being listed online, revealing gaps in store inventory management.

Customer Service Insights

Customer service at JD Sports has garnered mixed reviews. Positive comments highlight instances of fantastic customer service, where staff made efforts to help locate sizes or reservations across different stores. Nevertheless, critics have pointed out that many employees seemed overwhelmed or disengaged, leading to delays and miscommunication during crucial moments, such as during click and collect procedures.

Product Offerings for All

JD Sports offers an extensive collection of men's clothing and women's clothing, catering to fashion-forward individuals seeking both practicality and style. From athleisure wear to branded sports gear, the selection appeals to various tastes and needs. However, customers often express a desire for greater size availability, particularly in popular styles and sizes.

Delivery and After-Sales Services

Online shopping is another avenue provided by JD Sports, with options available for delivery to home addresses. This flexibility is appreciated by shoppers looking for convenience. However, issues have arisen regarding order fulfillment, with some customers reporting extended delays or complications when trying to secure their purchases.

Conclusion

In summary, JD Sports in Glasgow presents a significant potential for a robust shopping experience through its wide selection and accessibility features. However, persistent concerns regarding customer service efficiency and in-store organization indicate areas for improvement. By addressing these issues, JD Sports can further enhance its reputation as a go-to destination for sportswear enthusiasts. Whether you are shopping for school trainers or the latest sports fashion, understanding the nuances of this store can help make your shopping journey smoother and more enjoyable.

The location of our business is in

The phone number of the mentioned Sportswear store is +441416117282

And if you want to send a WhatsApp, you can do so at +441416117282

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Comments:

Showing from 21 to 40 of 56 comment(s) received.

Ann Myers (31/07/2025, 20:35):
I had a dreadful experience at the JD Sports store in Braehead shopping centre. Today, my wife visited your Braehead store and encountered a rather unpleasant situation. She requested black Air Force 1s from a gentleman wearing a manager badge on a lanyard. After waiting for 20 minutes, he finally reappeared while rearranging shoes. When my wife asked about the shoes again, he rudely responded, "Can't you see it's busy?" Eventually, he brought the shoes and suggested that my daughter try them on. My wife agreed, but when she went to take the shoes, he insisted on putting them on my daughter himself. My wife felt uneasy as he was wearing his mask incorrectly, covering only his chin instead of his mouth and nose. Despite her concerns, he persisted, stating that she was not allowed to assist. This whole incident unfolded in front of my 9-year-old daughter, which was quite shocking, especially coming from a member of your management team. Consequently, my wife promptly left the store without making any purchases.
Ronald Carter (29/07/2025, 11:09):
The store itself is quite large, but the space feels a bit cramped at times. I sometimes struggle to maneuver the stroller around the displays without accidentally bumping into things. I've noticed that some of the employees can come off as a bit inattentive - many of them seem quite young and lack strong customer service skills. When my husband received the incorrect order he had purchased online and tried to resolve the issue in-store, he was informed that he would have to request a refund to his PayPal account and then repurchase the correct item... a bit of a hassle. Additionally, the girl (I didn't catch her name) disappeared for nearly 20 minutes. When she returned, she didn't apologize for the wait until prompted by another staff member. Overall, it's a decent store, but in my opinion, the staff could benefit from being more customer-focused.
Judith Smith (27/07/2025, 00:06):
This store is absolutely massive, and the staff are incredibly helpful. They're always available to assist you when needed but also know when to give you space to browse in peace. Fantastic shopping experience all around!
Randy Martinez (25/07/2025, 12:49):
The store indeed boasts a splendid array of products, yet the employees appeared rather glum and disengaged with their tasks.
Laura Gonzalez (24/07/2025, 17:25):
I always shop at JD Sports, but this time I spotted a pair of Puma sneakers on sale. The lad helping me went to fetch the other shoe from the storeroom, but when he couldn't find it, the response was just "can't find it" (total laziness).
Allison Phillips (22/07/2025, 18:03):
I must say, I'm not very keen on this store. The staff are absolutely lovely, I can't fault them there. However, the prices they charge are just way too high for what you're getting. Even the items on sale are quite poor quality and seem like they're just trying to get rid of excess stock. If they were to lower their prices, I'm sure they would see a lot more sales coming in. It's a simple solution really! 😄
Olivia Butler (17/07/2025, 23:05):
The staff was absolutely lovely and so helpful, top notch organization as well. Every time I pop in, there's a plethora of fresh new items to browse through.
Dorothy Lopez (17/07/2025, 03:18):
I've come across some fantastic deals today. Also, I had interactions with two different individuals at separate times, and both were absolutely fantastic!
Kimberly Price (15/07/2025, 19:43):
The stores are way too warm... Definitely not the best place to step into if you're wearing winter gear. Be ready to wait in a really long line.
Sarah Sullivan (10/07/2025, 10:40):
The emphasis on style rather than substance is quite evident in this store, and the prices seem to reflect that as well.

While the floor staff were somewhat efficient, the counter staff seemed more interested in chatting with their colleagues than providing quality service to customers like myself. Overall, my brief interaction at the till left me feeling unimportant and rushed.
Timothy Hayes (09/07/2025, 17:08):
Fantastic selection of sportswear and sneakers, and the staff are incredibly accommodating. If they don't have something in stock, they go above and beyond to assist you in ordering it online and having it delivered straight to your doorstep.
Deborah Barnes (05/07/2025, 01:40):
To begin with, I must say that during my visit to the sportswear store, I couldn't help but feel like the staff were keeping a close eye on me, almost as if they were expecting me to try and sneak away with a bunch of merchandise. Furthermore, when I entered the fitting room - specifically, Cubicle #1 - I couldn't help but notice a 360° CCTV camera positioned on the ceiling just outside my stall, which was lacking a door that extended all the way to the top. This gave me the impression that I was being treated like a potential thief throughout my entire shopping experience, despite willingly parting ways with my hard-earned money for some overpriced clothing. 😡
Diane Foster (05/07/2025, 01:27):
If I 'ad the option, I'd give this store zero stars, I really would. I completely agree with the other reviews, mate. I was absolutely gobsmacked at 'ow unhelpful the staff were 'ere. They were too caught up in their own chat to even notice if you needed any 'elp. It's a total different story from the Kilmarnock store, where the staff bend over backwards to 'elp you out.
Rachel Reyes (30/06/2025, 02:33):
I popped in for a t-shirt and shorts combo, and I must say they had a great selection with plenty of sizes available. The staff seemed quite busy, but they were very helpful.
Susan Robinson (28/06/2025, 20:35):
The staff at this store definitely need some more training before being thrown onto the shop floor during busy times. I popped in to pick up my order and it took a whole hour to track it down. The poor lady was scurrying around the store looking lost, with minimal support from her managers who just kept saying "it's in the back, go find it". Eventually, the rather impolite manager stepped in, assisted, and finally located my order, tossing it into my hand.
Mia Young (27/06/2025, 19:11):
Yet another splendid shopping experience, even though the store was bustling with activity, the checkout process was a breeze, allowing for swift payment without the need to wait in a queue. Fabulous!
Elizabeth Jones (24/06/2025, 21:48):
Decent array of products but quite underwhelmed by the markdowns.
Christine Alexander (24/06/2025, 03:31):
It would have been a 5-star experience, but the time they took to send an email receipt was absolutely dreadful.
Zoey Evans (17/06/2025, 22:53):
I must say, I was quite disappointed with my recent visit to this sportswear store. My granddaughter was eager to purchase a pair of trainers, but upon opening the box, we discovered that one of the trainers was missing. We waited around for about 20 minutes, repeatedly inquiring about the missing trainer, only to be told that someone was searching for it. Frustratingly, when we asked if other local stores had the trainer in stock, we were informed that they did not. Overall, the service here was subpar and left much to be desired.
Amanda Ward (17/06/2025, 01:18):
The music was blaring way too loud at the sportswear store. A pleasant lad helped me out, but the rest of the staff were darting about looking rather miffed.

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