Sainsbury's Local - Edinburgh

Services and businesses in England

Sainsbury's Local - Edinburgh

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Votes: 32 - Score: 3.3

Exploring Sainsbury's Local in Edinburgh

Sainsbury's Local in Edinburgh offers a unique shopping experience, catering to the needs of the community with a variety of great produce and diverse offerings. This supermarket is known for its convenient location, making it an ideal spot for a quick visit.

Accessibility Features

This store emphasizes accessibility with a wheelchair-accessible entrance and a wheelchair-accessible car park, ensuring that everyone can shop comfortably. Customers appreciate these features, which highlight the supermarket's commitment to making shopping inclusive for all.

Product Range

Sainsbury's Local prides itself on stocking a range of products that include organic products, fresh produce, and essential items. Many shoppers have noted that the shelves are always well-stocked, which ensures availability of most things one could need from a local supermarket.

Service Options and Payments

The store offers various service options including same-day delivery services, making it easier for customers to get their groceries on time. Payment methods are convenient, with acceptance of credit cards, debit cards, and NFC mobile payments, catering to the preferences of modern shoppers.

Crowd Dynamics

Sainsbury’s Local often experiences a crowd of customers, indicating its popularity. However, this can sometimes lead to varying levels of customer service. While many report friendly staff, there have been concerns regarding the attitude of specific employees.

Community Engagement

The supermarket is recognized for being LGBTQ+ friendly, promoting inclusivity within the shopping environment. Additionally, their recycling options encourage environmentally conscious habits among shoppers.

Customer Feedback Summary

While many customers appreciate the friendly staff and good prices, some have raised concerns about rude customer service. Various reviews highlight instances where staff members, particularly specific individuals, have exhibited unhelpful behavior towards clients. Thus, Sainsbury's management may want to address these concerns to improve overall customer satisfaction.

Final Thoughts

Overall, Sainsbury's Local in Edinburgh remains a convenient and well-equipped supermarket with a broad product selection and several accessibility options. Its strengths lie in its great produce, convenient payment methods, and commitment to customer convenience, despite some challenges related to staff interactions. It stands as a community staple for those seeking quality shopping experiences.

The location of our business is in

The phone number of the respective Supermarket is +443300137657

And if you want to send a WhatsApp, you can do so at +443300137657

Our public attention hours are:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday (Today) ✸
Saturday
Sunday

The website is

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Comments:

Showing from 1 to 4 of 4 comment(s) received.

Matthew Howard (26/06/2025, 16:54):
Today, a rather arrogant chap working at the supermarket, a tall bloke whom I shan't name, informed me that I couldn't return a faulty item — a phone cable — because I'd had it for 5 months. I had a receipt and it was still under warranty, but he insisted, "You only have 30 days!" Faulty items, however, are handled differently, which he seemed unaware of, despite being one of the managers. I lodged a complaint with customer service about this frustrating encounter.
Ralph Wilson (23/06/2025, 09:03):
A rather quaint little store with a somewhat restricted selection of goods.
Matthew Rodriguez (17/06/2025, 13:39):
Alright for its size. There's free parking outside and it had all the essentials. The bakery section was a tad on the small side though.
Nicole Cruz (10/06/2025, 04:40):
The staff and management at Sainsbury's are quite rude and show disrespect towards customers. It was disappointing to receive such treatment, especially when trying to address a legitimate issue with a product being off. It appears that this is a common problem based on other reviews, so Sainsbury's should definitely take notice. Despite being a daily customer for over 18 months, I have decided not to return.
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