Showing from 1 to 20 of 20 comment(s) received.
I popped into the store on Saturday 26/4/25 at the Glasgow Forge Shopping Centre and I was so impressed! I could have easily bought the entire store for my 18-month-old son. The lovely lady who helped me (didn't catch her name, but she had long blonde hair, glasses, and was quite petite) was incredibly friendly and patient as I kept changing my mind about which outfits to choose. It was a tough decision because I absolutely adore the unique style of the clothing, which you don't often find on the high street in Edinburgh! She couldn't have been more helpful, guiding me through the store and offering great suggestions for my son's outfit. I will definitely be returning soon or placing an online order. Thank you so much - you've gained a very happy customer here! 🩵🥰
Top-notch customer service, incredibly warm and friendly staff, highly recommend for the finest children's clothing in Braehead, definitely worth checking out.
I just wanted to give a shoutout to Sophie for being an absolute star! Her service was top-notch and she really went the extra mile to make my shopping experience a breeze. I picked up some adorable outfits for my little one, and Sophie was there every step of the way to assist me and ensure I found exactly what I was looking for. Massive thanks to Sophie for her amazing help!
Oh, let me tell you about the splendid assistance I received from the lovely salesperson Sophie! As an expectant mother, I was feeling a tad jittery about selecting clothing for my little one. However, Sophie's reassuring presence and keen eye for style made the whole process a breeze. With her guidance, I chose the most exquisite dress for my baby girl. The whole experience was simply delightful and I am truly grateful to Sophie for making it so.
Great selection, top-notch service, and unbeatable prices!
I popped into the shop and received top-notch service from the team.
The selection of children's clothing was absolutely lovely, and the store itself was just fabulous.
The layout was spot on, with wonderful displays and a team that was incredibly helpful. They really go above and beyond!
I was also informed that you can shop for clothes online at the Baby Boutique website.
Oh my goodness, the children's clothing store has the most gorgeous collections! They have some adorable summer pieces that will be perfect for our holiday. The staff were absolutely delightful and incredibly helpful. I would absolutely recommend this store, 10 out of 10!
I must say, this information is of no help whatsoever.
The finest children's boutique in Scotland, hands down! The staff are absolutely amazing, the selection of top-notch brands is unparalleled, and they always have exactly what you're looking for. I wouldn't dream of shopping anywhere else!
Absolutely dreadful store, I would steer clear. No items received after paying!
I recently purchased a lovely suit for my grandson from this children's clothing store, but when I got it home, I noticed a dirty mark on it. I promptly returned to the shop at The Forge with my receipt, only to be met with disbelief from the manager. They claimed that the mark was not there when I purchased the suit and accused me of causing the damage myself. Despite my attempts to explain the situation, the manager and two staff members insisted that their store never sells items with marks on them. The lack of customer service was extremely disappointing, so I decided to leave the shop and will not be returning in the future.
I was completely put off by the staff's attitude, they seemed stuck up just because I was browsing around the store.
Fantastic selection of clothing for both boys and girls! The staff are so friendly and helpful. I highly recommend this store.
I ordered some items on the 22nd of November and had to reach out to the shop because I hadn't received any updates on my order. I was then told that the items were actually out of stock, so I agreed to order some alternative items – although looking back, I'm not sure why I did that. The shop didn't respond to any of my messages, even though I had made it clear that these items were meant to be part of my daughter's Christmas. Now, I'm in the process of disputing the charge with PayPal in order to get my money back. Absolutely dreadful customer service – I definitely won't be shopping at this store again!
Ensure you're keen on your purchase as refunds are not an option here. I found out post-purchase that only credit notes are offered for changes of heart. Apparently, it's company policy and they've been going strong for a decade thanks to it. If only I could run a business for ten years without allowing customer returns.
I 'ad a wee hiccup with me order, but I can't fault the lasses at Kiddie Boutique. They sorted out the issue right away, and the customer service was top-notch. I'll definitely be placing another order soon. Cheers!
Absolutely smashing selection! The blokes there are ever so helpful, making each visit a jolly good time. They always stock precisely what I'm after! I simply wouldn't dream of shopping elsewhere!
I had a bit of a hiccup with my order, but after giving the store a ring, everything was sorted out in a jiffy. The customer service representative I spoke with was really helpful too.
Cheers!
- AVOID THIS COMPANY!!! -
Stumbled upon this website while searching for a Children's clothing store that had an item I wanted to personalize. I reached out multiple times via email and then attempted to contact them through social media. All I got was a brief conversation with someone on a social media platform who seemed uninterested in assisting me. They mentioned they could personalize the item, but failed to provide guidance on how to proceed with payment for the customization, and then they simply stopped responding to my inquiries 😑
I've given up on trying to reach out to them, and now I'm on the lookout for another company to help me, as this one seems incapable of fulfilling its duties!
I eventually had the product personalized elsewhere, and when it arrived, it was shockingly dirty 😖 I considered returning it, but upon reviewing their returns policy, I realized the high cost associated with shipping it back. Consequently, I decided to clean the item myself as best as I could to remove the stains.
In hindsight, I should have refrained from purchasing from this company after the initial negative encounter. Lesson learned - steer clear of this poorly managed company!
I recently made a purchase at this children's clothing store and I must say, my little ones look absolutely lovely in their new outfits! The staff were really helpful and made our shopping experience a delightful one. My daughter and I were both thrilled with our visit to the store.