H. Samuel - Glasgow

Services and businesses in England

H. Samuel - Glasgow

H. Samuel - Glasgow

Published on: - Hits: 3,488 - Share
Printable version - PDF version
Comments: 91 - do click here to view or make a comment
Votes: 319 - Score: 4.7

Discovering H. Samuel Jewelry Store in Glasgow

Visiting a jewelry store can often be an overwhelming experience, but at H. Samuel located in the Silverburn Shopping Centre, Glasgow, customers are consistently met with warmth and professionalism. This store stands out for its exceptional service offerings and accessibility that make it ideal for everyone, including those in the LGBTQ+ community.

Customer Experience: A Welcoming Crowd

Customers frequently commend the staff for being friendly and accommodating. Caroline, one of the team members, has been mentioned multiple times for her sweet and attentive nature. Shoppers appreciate not only her patience but also her ability to offer thoughtful suggestions based on individual needs. Ross is another staff member who has garnered praise for his vast knowledge of jewelry and his non-pushy approach. Visitors report feeling like VIPs while browsing, thanks to the staff's genuine engagement and expertise.

Accessibility Features

H. Samuel ensures that every customer finds it easy to navigate their store. The wheelchair-accessible entrance and on-site services, including a wheelchair-accessible car park, enhance the shopping experience for all. This commitment to accessibility makes the store a comfortable place for everyone.

Convenient Payment Options

Customers have the flexibility to choose how they wish to pay, with options available for both debit and credit cards. Additionally, H. Samuel has embraced modern technology by accepting NFC mobile payments. For those who prefer a more traditional approach, there's always the option of cash.

Delivery and In-Store Pick-Up Services

For those who may not want to take their purchases home immediately, H. Samuel offers convenient delivery options as well as in-store pick-up. This allows customers to shop at their leisure and collect their items at a time that suits them best.

Repair Services and Planning for Special Occasions

Whether it’s resizing a wedding ring or repairing a cherished piece of jewelry, H. Samuel provides a range of repair services, ensuring that customers can keep their treasures in excellent condition. The staff excels at planning for special occasions, assisting couples in selecting engagement rings and wedding bands that perfectly fit their vision.

Unique Offerings that Cater to Everyone

H. Samuel prides itself on having diverse offerings that meet the needs of various customers. From stunning watch collections to exquisite gold chains, there's something for everyone. Customer feedback highlights the staff's willingness to assist with special orders, repairs, and even providing free adjustments, demonstrating their commitment to service and customer satisfaction.

Concluding Thoughts

H. Samuel in Silverburn offers an inclusive, knowledgeable, and welcoming shopping experience. Whether you're just passing through or looking to purchase a significant piece, the combination of expert advice, accessible services, and a friendly atmosphere creates an enjoyable environment for all. With a commitment to excellent service and a focus on customer needs, it's no wonder that this jewelry store has become a local favorite in Glasgow.

The business is situated at

The contact line of said Jewelry store is +441418810580

And if you want to send a WhatsApp, you can do so at +441418810580

map of H. Samuel Jewelry store, Jewelry repair service, Watch repair service, Watch store in Glasgow

We look forward to seeing you at:

Day Hours
Monday
Tuesday (Today) ✸
Wednesday
Thursday
Friday
Saturday
Sunday

The website is

If you wish to modify any data that you feel is not precise about this site, we urge you to send us a message and we will adjust it as soon as possible. With anticipation we appreciate it.

Images

Videos:
H. Samuel - Glasgow
Refer this content:
Comments:

Showing from 1 to 20 of 91 comment(s) received.

Brenda Fisher (25/09/2025, 23:03):
I popped into the Silverburn store in search of wedding bands. Ross was an absolute gem! So well-informed, attentive, and there was no sense of being pushed to buy. My other half actually went back later to seal the deal.
Joyce Ross (24/09/2025, 08:39):
I recently popped into the jewelry store with a question about a watch, and I must say the customer service was top-notch. Lorna was absolutely amazing, so helpful and gave me all the information I needed. Then Robb fixed the issue right there while I waited. Thank you both so much! As a customer, I couldn't be happier with my experience.
Riley Reyes (20/09/2025, 00:10):
Lorna truly made my wedding ring shopping experience even more unforgettable. She made me feel incredibly comfortable and we shared some good laughs during the process. Thank you, Lorna!
James Walker (18/09/2025, 14:55):
I stopped by the store today with my two lads for watch adjustments for them both. We were greeted and assisted by Marisa, who truly went the extra mile to assist us. Exceptional service, and we departed with both timepieces adjusted flawlessly. I wholeheartedly endorse this establishment. Marisa is a standout representative of your business. We shall certainly return.
Alice Green (18/09/2025, 13:03):
H. Samuel did a great job adjusting the links on my new watch, and Marisa, the staff member, was really helpful and knowledgeable. It was a much better experience compared to when I was at Fraser's recently checking out similar watches.
Wayne Ford (17/09/2025, 15:01):
The service was absolutely splendid and so very professional. Marisa was simply delightful and ever so eager to assist. I most certainly shall be returning, based on the exceptional customer service I experienced.
Jerry Baker (16/09/2025, 23:51):
I'm usually too lazy to leave reviews, but Marisa was absolutely fantastic. I was scrambling to find a last-minute birthday gift for my sister, and she made the whole process so much smoother. Thanks a lot again!
Henry Powell (16/09/2025, 12:48):
Marisa at the Silverburn store was absolutely fantastic today. She made my lad feel really special by customizing his watch to fit perfectly. She didn't even know the sentimental story behind it, and she was just lovely about the whole thing.
Samuel Parker (16/09/2025, 05:02):
Outstanding service, extremely helpful and welcoming when I popped into the store to have my mum's ring cleaned. Thanks a lot, Kirsten!
Sarah Baker (11/09/2025, 23:43):
Had a fantastic experience at the jewelry store. I popped in to have some links removed from my watch and the service was quick and very friendly. Ross sorted everything out and walked me through the entire process. I would definitely recommend this place for any watch-related needs.
Dorothy Wright (10/09/2025, 02:56):
The top-notch H Samuel in Glasgow! Marisa always greets me with a smile whenever I drop by and provides top-notch customer service. The entire team at Silverburn does too! They truly deserve a generous pay increase and bonus for their hard work and dedication!
Jessica Long (09/09/2025, 21:03):
We had the pleasure of being assisted by Marisa at the Silverburn store. She was absolutely fantastic! My mother and I were on the hunt for a watch to commemorate my 21st birthday, and Marisa went above and beyond to help us, making it a truly special experience. Thank you once again :)
Noah Hernandez (08/09/2025, 11:32):
I recently had my wedding ring and engagement ring cleaned by Kirsten, and I must say I was thrilled with the service! I would highly recommend them to anyone looking to keep their jewelry sparkling. 👍😁
Janet Howard (06/09/2025, 16:17):
I felt so relieved and confident about getting my second piercing today when one of the staff members assured me that it wouldn't be painful. I felt really well looked after. I've had all my piercings done here and I am extremely pleased with all of them.
Jeremy Moore (04/09/2025, 23:43):
Browsing for a timepiece at Silverburn. Ross was incredibly helpful and went above and beyond to assist us. Will definitely be shopping there again.
Walter Moore (02/09/2025, 02:58):
Absolutely delightful experience! Marisa was incredibly helpful and demonstrated the utmost professionalism throughout.
Angela James (31/08/2025, 05:00):
Caroline at the Silverburn Store was extremely helpful when my husband and I were looking for a new wedding ring! She was a lovely woman and knew a great deal about the products.
Nicole Jenkins (30/08/2025, 08:25):
What a fabulous experience! Caroline and Ellie were such gems in helping me choose the perfect new strap for my watch and installing it swiftly. Massive thanks to these lovely ladies!
Nicholas Gonzalez (28/08/2025, 07:28):
My partner and I popped into Silverburn H.Samuel to get her engagement ring resized, and Lorna was an absolute gem. We had a good chat about our options, and since the adjustment was just half a millimeter, she kindly gave us a little rubber ring grip to keep it in place temporarily instead of making permanent changes. We figured it might fluctuate with the warmer weather, especially since we snagged it on vacation. I wouldn't hesitate to go back for more bling or any questions.

Now we can proudly flaunt her resized engagement ring at all the upcoming shindigs. Big thanks to Lorna! 👌
Evelyn Morales (27/08/2025, 12:38):
Dreadful Experience - Unjust Treatment!

I had an absolutely dreadful experience at H. Samuel's. I entered as a sincere customer, only to be falsely accused of theft and instructed to vacate the premises. I was appalled and deeply wounded by this unfounded allegation. I have never encountered such disrespect and bias in a retail setting before.

Instead of being regarded as a valued patron, I was made to feel ashamed and unwanted. The staff had no evidence, yet they behaved as though I had committed a crime. This incident has left me feeling anxious and profoundly distressed. No one should have to endure such treatment.

If this is how they handle innocent customers, I highly recommend others to consider taking their business elsewhere. I will never patronize H. Samuel's again, and I urge others to be mindful of how they treat individuals.

More comments:

Add a comment
Security code
(If you do not understand the characters in the image reload the page)
Note: Your email will never be published on this site.
Help us keep this site free of insults or annoying comments.