North Harbour Motorcycles Ltd - Ayr

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North Harbour Motorcycles Ltd - Ayr

North Harbour Motorcycles Ltd - Ayr

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Votes: 162 - Score: 4.6

Explore North Harbour Motorcycles Ltd: Your Premier Motorcycle Dealer in Ayr

If you're looking for a trusted motorcycle dealer in Ayr, look no further than North Harbour Motorcycles Ltd. This dealership has been a cornerstone of the local biking community, providing excellent service and a vast selection of new and used motorcycles. With features that prioritize customer convenience, North Harbour Motorcycles is more than just a place to buy a bike—it's a comprehensive experience designed to meet all your motorcycling needs.

Accessibility Features

One of the standout aspects of North Harbour Motorcycles Ltd is its commitment to accessibility. The dealership boasts a wheelchair-accessible entrance and a wheelchair-accessible car park, ensuring that all customers can enjoy their visit without hurdles. Whether you’re stopping by for a quick visit or planning an extended stay to explore the range of bikes and gear, you’ll find that accessibility is a priority here.

A Welcoming In-Store Experience

When you step into the store, you’ll immediately notice the customer-oriented atmosphere. In-store shopping at North Harbour provides a variety of amenities, including free Wi-Fi, so you can browse online while you shop. The well-organized layout makes it easy to compare different models and accessories. Whether you’re checking out the latest motorcycles or picking up some gear, you will find everything within reach.

Convenient Service Options

North Harbour Motorcycles goes above and beyond to accommodate its customers. If you're in a hurry, take advantage of their in-store pick-up service. You can order items online and collect them at your convenience, allowing for a seamless shopping experience. They also accept credit cards, debit cards, and NFC mobile payments, making transactions easier than ever. For those unable to visit in person, the dealership offers delivery options to ensure you receive your purchases at home. Their attentive staff is always ready to assist with any questions you might have regarding payments and service options.

Customer Experiences and Reviews

Customer feedback highlights both the positives and areas for improvement at North Harbour Motorcycles. Many patrons rave about the helpfulness and professionalism of the staff. For instance, one customer praised Archie and Dan for their outstanding service during the purchase process. It's clear that for many, the knowledgeable team enhances the overall experience of buying a bike. However, some reviews reflect concerns regarding customer service consistency. While several patrons describe positive interactions, others report feeling less valued in their experiences. One customer’s dissatisfaction stemmed from a lack of communication around servicing issues. This shows the dealership has room for growth, especially in maintaining a welcoming atmosphere across all staff interactions.

Conclusion

In summary, North Harbour Motorcycles Ltd stands out in Ayr as a motorcycle dealer dedicated to customer satisfaction and accessibility. With a wide selection of bikes, convenient payment options, and an emphasis on creating an inviting shopping atmosphere, they cater to both experienced riders and newcomers alike. While feedback suggests there are opportunities for improvement in customer service, the dealership's commitment to quality products and accessibility is commendable. Next time you're in Ayr, make sure to stop by North Harbour Motorcycles for all your biking needs!

The business is situated at

The contact line of this Motorcycle dealer is +441292281933

And if you want to send a WhatsApp, you can do so at +441292281933

map of North Harbour Motorcycles Ltd Motorcycle dealer, Car inspection station, Clothing store, Finance broker, Honda dealer, Motorcycle parts store, Motorcycle repair shop, Used motorcycle dealer in Ayr

You can visit us at the following hours:

Day Hours
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Thursday
Friday
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Sunday

The website is

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Comments:

Showing from 21 to 40 of 73 comment(s) received.

Kevin Diaz (14/07/2025, 01:29):
Howdy, my good lady purchased a Honda c125 from this establishment. We viewed the bike on two occasions at their showroom, where it was equipped with a rack. After considering our options, we called them to negotiate a price and eventually sealed the deal. The bike was scheduled to be delivered on 31/1/2020.

However, upon arrival at our humble abode, we noticed that the rack was missing. I promptly contacted the dealer to express my dissatisfaction. Their response was rather disappointing - they stated that if I had paid the full asking price, the rack would have been included. Nowhere during our interactions was it mentioned that a discounted price would entail the removal of the rack.

I purchased the bike as it was displayed, and I feel cheated that they removed an essential component without informing me. This experience has left a sour taste, and I can confidently say it will be my first and last transaction with them. Despite purchasing numerous bikes over the years, I have never encountered such underhanded tactics. Shame on them for tarnishing the joy of acquiring a new motorcycle.
David Ramirez (12/07/2025, 15:56):
That was quite a hefty price to pay, mate. I shelled out 200 quid for a 50cc bike.
Frank Morgan (12/07/2025, 04:40):
Andy and Jack extend a warm welcome to all, with no pressure to make any purchases. Feel free to drop by for some expert advice from the workshop team. Archie is especially helpful and will assist you with any inquiries you may have.
Emma Alexander (12/07/2025, 01:32):
I rang up once for an MOT and then again for some repairs. Both times I gave my number but never received a call back. The dealer might be decent, but they didn't show basic respect for a customer seeking information.
Ruth Morales (11/07/2025, 13:05):
Top-notch service and Richard is absolutely brilliant.
Alice Perez (11/07/2025, 04:51):
I 'ave purchased several pre-owned bikes an' gear 'ere o'er the years an' always been treated right. Top-notch service from start t' finish. Cheers!
Richard Hall (09/07/2025, 20:21):
The staff at this motorcycle dealership was truly brilliant, ever so helpful and incredibly friendly.
Keith Edwards (08/07/2025, 17:45):
I recently purchased a motorcycle from this dealership and I must say, the staff was absolutely brilliant. I encountered some troubles with my insurance, but the salesman Jack swiftly sorted it out within just 2 minutes. Highly recommend this place for all your biking needs!
Jack Perez (08/07/2025, 11:30):
Jack was absolutely brilliant, a real gem when it comes to all things motorcycles! He was super helpful and really knew his stuff, you could tell he was truly passionate about bikes.
Olivia Torres (05/07/2025, 03:11):
Just got meself a Honda scooter from this place, nothin' was too much trouble. The service was top-notch and the shop had loads of gear to choose from. Cheers!
Stephen Gutierrez (04/07/2025, 15:51):
We arrived unexpectedly after getting a flat tire on our journey to Ardrossan Marina where we planned to store our bike until August. Although they couldn't assist us right away, they kindly agreed to store the bike and replace the tire as soon as possible. They even offered to keep the bike for me to pick up in August and drove us to the train station!
The assistance and service we received were exceptional and greatly valued after a lengthy trip.
Thank you, North Harbour Motorcycles.
Daniel Kim (03/07/2025, 14:41):
Fantastic spot. Staff is super friendly.
Christine Morgan (01/07/2025, 16:37):
The staff here knows their stuff, but the prices are a bit steep. I've found that Honda services their motorcycles at a better rate than this place.
Megan Bailey (01/07/2025, 07:39):
I've been a customer for a good 29 years now, and I must say, the service has been absolutely top-notch, as per usual.
Theresa Cruz (29/06/2025, 05:34):
Fantastic service here. Jack is extremely helpful. We've purchased two bikes from this dealership and have always been warmly welcomed and treated with great care. Five stars for sure. Thank you, lads. Graeme and Sharon.
Roger Gutierrez (26/06/2025, 10:09):
The staff was incredibly helpful and friendly, mate.
Brian Gutierrez (26/06/2025, 07:10):
Excellent service from Honda motorcycles, fantastic deals, and impeccable aftercare.
Rose Thompson (23/06/2025, 13:27):
Fantastic selection of brand new and pre-owned bikes. The customer service is truly top-notch, especially if you request to speak with Jack.
Megan Thompson (22/06/2025, 15:30):
I must say, the selection of motorcycle apparel accessories is absolutely brilliant!
Gary Turner (22/06/2025, 10:32):
Outstanding service, quick response, fair pricing, delighted customer.

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