Cotswold Outdoor Aberdeen - Aberdeen

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Cotswold Outdoor Aberdeen - Aberdeen

Cotswold Outdoor Aberdeen - Aberdeen

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Cotswold Outdoor Aberdeen: A Premier Destination for Outdoor Enthusiasts

Cotswold Outdoor in Aberdeen stands out as a leading shop for outdoor clothing and equipment. It is not only known for its quality products but also for the exceptional service provided by its friendly, knowledgeable staff.

Accessibility at Cotswold Outdoor Aberdeen

The store ensures an inclusive shopping experience for all customers. With a wheelchair-accessible entrance and a wheelchair-accessible car park, it accommodates visitors with mobility challenges. The spacious layout allows easy navigation throughout the store, making it comfortable for everyone to browse the extensive range of outdoor gear.

On-site Services for a Quick Visit

For those short on time, Cotswold Outdoor offers in-store pick-up options. Customers can browse online and quickly grab their orders, ensuring a seamless shopping experience. Additionally, the store supports NFC mobile payments, making transactions fast and effortless. They accept various payment methods, including credit cards and debit cards, catering to diverse customer preferences.

Same-Day Delivery Options

In an effort to meet customer needs promptly, Cotswold Outdoor provides same-day delivery services for select items. This feature is particularly beneficial for those who require equipment at short notice, enhancing the shopping experience significantly.

Customer Experiences and Staff Expertise

Feedback from customers highlights the excellent service and expertise of the staff. Cameron, the store manager, has been praised as the best manager ever dealt with, showcasing the positive work environment at Cotswold Outdoor. Finn's assistance with gait analysis and shoe selection exemplifies the helpful nature of the team. As one customer noted, "Paul provided first-class service," while Robert's knowledge about walking boots helped many customers make informed decisions.

Product Quality and Store Environment

The store's interior has received compliments for its stunning design and attractive product displays. Customers appreciate the high-quality clothing and equipment available, even if prices are somewhat higher than other retailers. Descriptions of the Cotswold Outdoor store reflect a bright, inviting atmosphere that enhances the shopping experience.

Customer Service and Returns Policy

While the majority of experiences shared point out the outstanding customer service, there have been some concerns regarding the returns policy. One dissatisfied customer reported difficulties in returning a broken jacket, highlighting the need for clarity in this area. However, many others expressed satisfaction with the level of support they received, emphasizing the staff's willingness to help find the perfect fit.

Conclusion: Your Go-To Outdoor Shop in Aberdeen

In summary, Cotswold Outdoor Aberdeen is more than just a retail space; it is a hub for outdoor enthusiasts seeking quality products paired with outstanding customer support. Whether it's the accessibility features, knowledgeable staff, or high-quality gear, this store continues to be a premier choice for anyone looking to venture outdoors. For those planning their next adventure, a visit to Cotswold Outdoor is highly recommended.

We are situated in

The phone of the mentioned Outdoor clothing and equipment shop is +441224593639

And if you want to send a WhatsApp, you can do so at +441224593639

map of Cotswold Outdoor Aberdeen Outdoor clothing and equipment shop, Camping store, Outdoor sports store, Running store, Sportswear store in Aberdeen

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Comments:

Showing from 1 to 20 of 94 comment(s) received.

Paul Jordan (23/08/2025, 16:04):
I popped into the outdoor clothing and equipment shop and was pleasantly surprised by the number of items on sale. It was quite tempting, but I successfully resisted and just stuck to browsing. There was a wide selection of clothing for all seasons, as well as footwear from top-notch brands.
Ruth Hayes (21/08/2025, 07:33):
Just popped into the shop today on the hunt for some new shoes, and I have to give a big shoutout to Kerin for the top-notch customer service. She went above and beyond in answering all my questions and helping me find the perfect pair. Highly recommend!
Logan Campbell (19/08/2025, 12:12):
This shop is absolutely brilliant for picking up all your outdoor and camping gear, as well as clothes. They've got a cracking selection of footwear, jackets, and winter gear too. Highly recommend!
Frank Price (18/08/2025, 17:19):
Not a shop to be recommended, I'm afraid.
They wouldn't take back my jacket, which was actually damaged, simply because it didn't have the labels attached.
After sending it off to their warehouse for testing, they then claimed it had to be returned to me without offering a refund or replacement.
To make matters worse, after finally sending the jacket back, it mysteriously disappeared in the post and I suspect it was stolen.
Thankfully, I eventually received my refund from them, but the whole ordeal dragged on for months.
Honestly, they were a bunch of rude, condescending individuals - I certainly shan't be returning to that store.
Juan Gonzales (18/08/2025, 15:21):
Always a jolly good spot to pick up some outdoor gear. The selection is quite broad, and the chaps working there really know their stuff.
Raymond Hayes (18/08/2025, 12:08):
Lovely outdoor shop, they stock Icebreaker Merino wool clothing, top-notch selection of backpacks and bags too. Spotted a couple of bags perfect for offshore adventures.

The staff are clued up and can assist with your choices.
David Kim (16/08/2025, 06:04):
Top-notch service from Paul, excellent knowledge and expertise!
Daniel Ward (15/08/2025, 01:35):
I popped in to collect a pair of shoes I'd ordered online, but I thought I'd take the opportunity to try on a couple more pairs just to be sure I had the perfect fit. Jack was an absolute legend, so knowledgeable and helpful. He patiently let me try on loads of different styles until I found the one that felt just right. I even got to test them out on the treadmill at an incline! Honestly, it was the best outdoor store experience I've ever had!
Abigail Cook (14/08/2025, 03:32):
I popped into the store and must say, the staff were absolutely brilliant! They were so helpful and knowledgeable, it really made my shopping experience top-notch. When it comes to choosing shoes, I'd recommend leaving it up to them - they truly know their stuff. And don't miss out on their boot tying tutorials, super helpful. Even if you can't make it to the store, they're always just a phone call away. Great customer service all round!
Wayne Harris (11/08/2025, 23:13):
In my view, the products they offer are top-notch, but I can't help but notice that they tend to be a bit pricier compared to other stores that carry similar specialized outdoor clothing and gear.
Dennis Harris (10/08/2025, 08:39):
The new interior of the shop is absolutely stunning! The selection of clothes is top-notch, with very good quality.
Christina Walker (08/08/2025, 10:03):
The store is quite lovely, with a spacious and inviting layout, and the staff are truly friendly. Just a heads up though, if you're not careful, your wallet might end up a bit lighter after shopping here!
Victoria Ross (08/08/2025, 09:21):
The gear is top-notch, but the prices could be a tad more wallet-friendly. Nonetheless, the customer service is incredibly helpful and accommodating.
Adam Jones (07/08/2025, 08:29):
I always shop at this place for their top-notch jackets and wide variety of options available online. It's the go-to spot for all my outdoor clothing needs!
Hannah Jenkins (07/08/2025, 01:43):
This store doesn't cater to us bigger folks. They seem to only have SMALL sizes available. Us outdoor enthusiasts come in all shapes and sizes, not just thin and petite. I'd recommend looking elsewhere if you're above a size 14 or men's large. And even in those sizes, the products run small.
Dennis Reyes (31/07/2025, 01:02):
Absolutely fantastic! I was just informed about their loyalty card scheme and saved £2 on my purchase straight away. It's unbelievable that I had no idea they offered this after all these years of shopping there!
Russell Morris (29/07/2025, 14:40):
We popped in to grab some hiking boots. The store was well organized with arrows for social distancing and hand sanitizer at hand. We were promptly attended to and got the perfect pair of boots. We had to leave our contact info due to close interaction with a staff member while trying on the boots. Overall, it was a successful and safe visit to the shop.
Debra Allen (29/07/2025, 08:51):
The selection of gear is top-notch, but I must say it does come with a hefty price tag. For those looking to get more bang for their buck, it might be worth exploring other options.
Bobby Walker (26/07/2025, 10:16):
This emporium stocks a fine array of wares across two floors, with the staff being both amicable and accommodating.
Charles Ward (26/07/2025, 01:11):
Outstanding service. The staff went above and beyond to assist me in finding the right jacket. They even matched the price of a jacket for me. Bravo and thank you kindly.

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