Decathlon - Aberdeen

Services and businesses in England

Decathlon - Aberdeen

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Exploring Decathlon: The Sporting Goods Store in Aberdeen

Decathlon, located in the heart of Aberdeen, is a top destination for sporting enthusiasts. Known for its extensive selection and customer-friendly services, this store has garnered both praise and criticism from visitors.

Payment Options That Enhance Your Shopping Experience

When shopping at Decathlon, customers can benefit from various payment methods. The store supports NFC mobile payments, allowing for a seamless checkout experience. Shoppers can use credit cards and debit cards for their purchases. This flexibility makes it easier for customers to choose their preferred method. However, some customers have expressed frustration over the lack of cash acceptance, which can hinder the shopping experience.

Convenient In-Store Services

Decathlon is designed with customer convenience in mind. Its in-store pick-up option allows customers to collect their online orders efficiently. The store also features a wheelchair-accessible entrance and a wheelchair-accessible car park, ensuring inclusivity for all patrons. For those needing additional facilities, a wheelchair-accessible toilet is available, further enhancing overall accessibility.

Customer Service: A Mixed Bag

Customer feedback reveals a diverse range of experiences at Decathlon Aberdeen. Many shoppers rave about the friendly and helpful staff who go above and beyond to assist with product selection. One customer mentioned how a staff member took the time to help find the right hiking boots, highlighting the store's commitment to customer service. Conversely, there are reports of subpar experiences, particularly in the bike department. Some customers noted extended wait times for repairs and issues with purchased bicycles, leading to dissatisfaction. These mixed reviews emphasize the importance of consistent service across all departments.

The Shopping Experience: More Than Just Products

Decathlon is not merely a store; it's an experience. Whether you're making a quick visit or spending a day exploring all that the store has to offer, you’ll find a plethora of options for outdoor sports, camping gear, and fitness equipment. Many visitors have enjoyed browsing through the spacious store layout, which makes in-store shopping a pleasant endeavor. The store’s commitment to being LGBTQ+ friendly contributes to an inclusive environment where everyone feels welcome.

Delivery and Planning for the Future

For those who prefer shopping from home, Decathlon offers delivery services, ensuring that your favorite products arrive directly at your doorstep. With a focus on planning, the store aims to keep customers informed about order statuses to avoid delays.

Conclusion: Decathlon Aberdeen’s Place in the Sporting Goods Market

In conclusion, Decathlon in Aberdeen stands out for its wide range of sporting goods and dedicated staff. While there are areas for improvement, especially regarding customer service consistency, the overall shopping experience is enhanced by accessibility features, payment flexibility, and a commitment to inclusivity. Whether you're an avid sports enthusiast or a casual shopper, Decathlon promises a valuable stop for all your sporting needs.

Our address is

The contact phone of the respective Sporting goods store is +441224473826

And if you want to send a WhatsApp, you can do so at +441224473826

Our business hours are:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday (Today) ✸

The website is

If you need to adjust any element that you consider is not correct concerning this portal, please deliver a message so that we will adjust it at the earliest convenience. With anticipation we appreciate it.

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Comments:

Showing from 21 to 40 of 41 comment(s) received.

Victoria Phillips (23/05/2025, 12:37):
The best sporting goods store in Aberdeen with top-notch customer service! Would definitely recommend.
Brittany Sullivan (23/05/2025, 03:25):
The staff was quite friendly and helpful. They provided great advice on bikes and clearly knew their stuff.
Donald Rodriguez (20/05/2025, 00:34):
I'm absolutely thrilled that Aberdeen now boasts a Decathlon store. The staff were incredibly friendly and went out of their way to assist me. And let me tell you, those self check-out machines are a game changer! They are RFID-enabled, so all you have to do is place your items in the basket at the check-out and voilà, they get scanned automatically. No need to scan each item individually! It's truly amazing.
Ruth Nguyen (19/05/2025, 16:56):
Marvelous selection of goods and incredibly helpful service at the checkout, much obliged.
Kelly Bailey (17/05/2025, 00:59):
Excellent range of sports apparel, footwear, and gear. The prices are fair, so you won't break the bank, although I did notice a few items that were a tad pricier than anticipated. I managed to find hiking boots of comparable quality at a lower price elsewhere, but that's to be expected as no single store always has the absolute best prices. The staff could work on being a bit more hospitable and approachable, but perhaps I just caught them on an off day. I witnessed another customer receiving less than satisfactory service during a return, which was a bit off-putting.
Frank Williams (16/05/2025, 13:53):
I ain't saying the shop ain't good value for money. The downside is you gotta fork out £1.5 to pick up an order, which is a bit steep if you ask me. Plus, there's the parking fees to consider, and when you tally it all up, the prices are pretty much on par with other places. So, is it really bang for your buck?
Billy Cox (14/05/2025, 05:27):
The staff were absolutely brilliant when it came to trying on shoes. There are consistently fantastic bargains to be discovered in the sale sections. I am over the moon that Aberdeen finally has a Decathlon store.
Rachel Jackson (11/05/2025, 13:21):
I recently had a disappointing experience at Decathlon in Union Square. I had placed a click and collect order and decided to ride my bike there due to the expensive parking in the area.

Upon arriving at the store, I had trouble finding the Click and Collect desk and had to ask for assistance. It turns out it was located upstairs. When I finally received my order, the staff member didn't offer me a bag, despite the large amount of cardboard packaging involved. I ended up having to carry the bulky package home, which made it difficult to ride my bike.

I was surprised by the size of the package for just a couple of bike items and not receiving a bag to help with transportation. Overall, it was a frustrating experience, especially considering the costly parking situation at Union Square.

I would not recommend shopping at this store again or making future purchases from them. The hassle of getting my package home combined with the expensive parking has left me dissatisfied.
Zoey Kim (11/05/2025, 07:46):
The crew here is just top-notch, always ready to lend a hand with a smile.
The layout of the store is spot on, makes it a breeze to find what you're looking for.
Andrea White (10/05/2025, 13:09):
A splendid variety and assortment of tents and camping gear. The fella at the checkout was quite accommodating.
Jennifer Howard (06/05/2025, 20:18):
Brilliant shop! Tons of sensational sports gear to choose from. The staff is absolutely lovely as well.
Frank Sullivan (05/05/2025, 02:34):
I must say, most of the gear I've purchased from this store (and trust me, I've splurged a fair bit) has left much to be desired. Take for instance the bike I bought - it's a real clunker, heavy as can be and slower than molasses. It's been in and out for repairs due to various issues. On top of that, some items arrived faulty and had to be returned. Frankly, I feel like this place has brought more hassle than happiness into my life. Plus, a good number of their products come with a hefty price tag. Now, the silver lining here is the amiable and helpful staff, but sadly, the corporate side of things seems to overshadow that.
Gabriel Reyes (03/05/2025, 21:29):
The staff were extremely helpful and knowledgeable when it came to answering our product questions, and we were able to find everything we were looking for in one convenient location. It was a fantastic shopping experience!
Margaret Cooper (03/05/2025, 10:37):
Whenever you find yourself at the Aberdeen shop, make sure to ask for Maya. She's a real superstar and has all the patience for us old folks. I would highly recommend her for Employee of the Year. Kudos to her parents as well, they definitely raised her right.
Emily Sullivan (29/04/2025, 14:05):
Amazing service! Was pleasantly surprised by how budget-friendly it was.
Layla Jenkins (27/04/2025, 10:29):
Picked up my order at the store and was kindly guided by a friendly staff member to the collection point. Received the item without any packaging, a win for the environment! The silk glove liners I bought turned out to be a fantastic purchase.
Lawrence Kim (24/04/2025, 03:31):
Top-notch service every single time. Incredibly helpful and supportive staff. Definitely my go-to sporting goods store.
Henry Graham (23/04/2025, 14:24):
I make it a point to swing by this shop whenever I find myself in Aberdeen. The staff are truly top-notch, always going the extra mile to assist you.

The range of sports equipment is quite impressive, catering to just about every type of sport imaginable. They've got a fantastic selection for outdoor enthusiasts too, from kayaks and bikes to paddle boards, rugby, and football gear.
Brian Taylor (20/04/2025, 04:13):
This shop is absolutely top-notch, with high-quality equipment and clothing at fantastic prices. The staff are so friendly and always willing to lend a hand. I always turn to this store for all my sporting essentials.
Ann Hayes (19/04/2025, 12:20):
The folks at the store were quite helpful and really enhanced my shopping experience. From the security chap, Richard, who was ever so accommodating, to Jenni, who was an absolute delight with customers.

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