Jd Sports - Glasgow

Services and businesses in England

Jd Sports - Glasgow

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Exploring JD Sports in Glasgow: A Retail Experience

JD Sports, a prominent name in the sportswear retail market, offers a variety of products catering to both men's and women's clothing. Located conveniently in Glasgow, this store aims to provide a comprehensive shopping experience that includes modern in-store services, accessible facilities, and diverse offerings.

Accessibility Matters

A key feature of the JD Sports store in Glasgow is its commitment to accessibility. With a wheelchair-accessible entrance and a wheelchair-accessible car park, the store strives to ensure that all customers can navigate comfortably. However, feedback indicates that while the intent is there, implementations can sometimes fall short; shoppers have noted challenges like cramped aisles which may hinder easy movement within the store.

Payment Options

The store accommodates a range of payment preferences, including debit cards, credit cards, and NFC mobile payments. These options enhance the customer experience by making transactions quick and efficient. However, some visitors have expressed frustration due to slow transaction times at the checkout, highlighting a need for improved staff training during peak hours.

The Shopping Experience

Many customers visit JD Sports for a quick visit to grab essential items such as trainers or sportswear. While some have praised friendly staff who assist with selections, others have reported disappointing encounters, citing issues like long wait times for in-store pick-up and disorganized stock systems. For instance, numerous shoppers recounted experiences where items were unavailable despite being listed online, revealing gaps in store inventory management.

Customer Service Insights

Customer service at JD Sports has garnered mixed reviews. Positive comments highlight instances of fantastic customer service, where staff made efforts to help locate sizes or reservations across different stores. Nevertheless, critics have pointed out that many employees seemed overwhelmed or disengaged, leading to delays and miscommunication during crucial moments, such as during click and collect procedures.

Product Offerings for All

JD Sports offers an extensive collection of men's clothing and women's clothing, catering to fashion-forward individuals seeking both practicality and style. From athleisure wear to branded sports gear, the selection appeals to various tastes and needs. However, customers often express a desire for greater size availability, particularly in popular styles and sizes.

Delivery and After-Sales Services

Online shopping is another avenue provided by JD Sports, with options available for delivery to home addresses. This flexibility is appreciated by shoppers looking for convenience. However, issues have arisen regarding order fulfillment, with some customers reporting extended delays or complications when trying to secure their purchases.

Conclusion

In summary, JD Sports in Glasgow presents a significant potential for a robust shopping experience through its wide selection and accessibility features. However, persistent concerns regarding customer service efficiency and in-store organization indicate areas for improvement. By addressing these issues, JD Sports can further enhance its reputation as a go-to destination for sportswear enthusiasts. Whether you are shopping for school trainers or the latest sports fashion, understanding the nuances of this store can help make your shopping journey smoother and more enjoyable.

The location of our business is in

The phone number of the mentioned Sportswear store is +441416117282

And if you want to send a WhatsApp, you can do so at +441416117282

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Comments:

Showing from 1 to 20 of 25 comment(s) received.

Deborah Barnes (05/07/2025, 01:40):
To begin with, I must say that during my visit to the sportswear store, I couldn't help but feel like the staff were keeping a close eye on me, almost as if they were expecting me to try and sneak away with a bunch of merchandise. Furthermore, when I entered the fitting room - specifically, Cubicle #1 - I couldn't help but notice a 360° CCTV camera positioned on the ceiling just outside my stall, which was lacking a door that extended all the way to the top. This gave me the impression that I was being treated like a potential thief throughout my entire shopping experience, despite willingly parting ways with my hard-earned money for some overpriced clothing. 😡
Diane Foster (05/07/2025, 01:27):
If I 'ad the option, I'd give this store zero stars, I really would. I completely agree with the other reviews, mate. I was absolutely gobsmacked at 'ow unhelpful the staff were 'ere. They were too caught up in their own chat to even notice if you needed any 'elp. It's a total different story from the Kilmarnock store, where the staff bend over backwards to 'elp you out.
Rachel Reyes (30/06/2025, 02:33):
I popped in for a t-shirt and shorts combo, and I must say they had a great selection with plenty of sizes available. The staff seemed quite busy, but they were very helpful.
Susan Robinson (28/06/2025, 20:35):
The staff at this store definitely need some more training before being thrown onto the shop floor during busy times. I popped in to pick up my order and it took a whole hour to track it down. The poor lady was scurrying around the store looking lost, with minimal support from her managers who just kept saying "it's in the back, go find it". Eventually, the rather impolite manager stepped in, assisted, and finally located my order, tossing it into my hand.
Mia Young (27/06/2025, 19:11):
Yet another splendid shopping experience, even though the store was bustling with activity, the checkout process was a breeze, allowing for swift payment without the need to wait in a queue. Fabulous!
Elizabeth Jones (24/06/2025, 21:48):
Decent array of products but quite underwhelmed by the markdowns.
Christine Alexander (24/06/2025, 03:31):
It would have been a 5-star experience, but the time they took to send an email receipt was absolutely dreadful.
Zoey Evans (17/06/2025, 22:53):
I must say, I was quite disappointed with my recent visit to this sportswear store. My granddaughter was eager to purchase a pair of trainers, but upon opening the box, we discovered that one of the trainers was missing. We waited around for about 20 minutes, repeatedly inquiring about the missing trainer, only to be told that someone was searching for it. Frustratingly, when we asked if other local stores had the trainer in stock, we were informed that they did not. Overall, the service here was subpar and left much to be desired.
Amanda Ward (17/06/2025, 01:18):
The music was blaring way too loud at the sportswear store. A pleasant lad helped me out, but the rest of the staff were darting about looking rather miffed.
Edward Thompson (14/06/2025, 14:15):
Great selection at affordable prices, the staff were really lovely (my son tried on nearly every pair of shoes in the store) and they were so patient, just kept assisting him until he found the perfect ones.
Janice Reed (14/06/2025, 05:26):
A sportswear shop that hires teenagers with no idea about customer service. A terrible experience. Picture a sportswear store with fitting rooms shut. Utterly disgraceful. Won't be returning.
Barbara Hernandez (13/06/2025, 16:01):
I popped into the JD Sportswear store, and I must say it was a proper decent spot. The store was well organized and the staff were quite friendly. The selection of shoes was alright, although I did find the layout a tad confusing. Had a bit of trouble finding what I needed without having to ask the staff for help.
Amelia Torres (11/06/2025, 02:16):
Birthday excursion with my grandson. Phenomenal assortment of sports apparel. Purchases made effortlessly.
Carolyn Flores (06/06/2025, 11:58):
I must say, I wasn't too impressed with the steep prices at this store. I recently visited with some friends, and they ended up buying a lightweight jacket for an eleven-year-old that cost £75.
Richard Rogers (05/06/2025, 19:04):
I 'ad some trainers reserved o'er the blower to be picked up later the same day but when we arrived at Braehead only to pick those trainers up, they 'ad been sold to someone else and we were actually offered a used pair with some mud in the tread of the sole and told we might be able to get 10% off of 'em!!
Christine Murphy (02/06/2025, 22:43):
The wee team at both the Braehead and The Fort stores are absolutely brilliant. They're dead friendly and super helpful, which made the whole shopping experience top-notch.
Barbara Johnson (01/06/2025, 14:21):
OMG, what a massive contrast between the stores. The customer service at Braehead is way better than the silverburn branch. It's totally worth the extra travel to be treated with a more positive attitude and top-notch service!
Lisa Clark (01/06/2025, 03:04):
I popped in today with my 13-year-old lad, and what do I witness? A staff member cursing up a storm after cutting his finger. I had to call him out on his improper language, but he simply chuckled. I demanded to speak to the manager, who was quite dismissive. Shocking customer service, felt like I stumbled into a rowdy youth hangout.
Sophia Evans (31/05/2025, 23:02):
Top shop, but it's a shame that some of the Saturday staff seem more focused on chatting with their friends than assisting customers.
Aaron Adams (31/05/2025, 21:14):
I had a dreadful experience at the shop. I waited for 15 minutes to try on some shoes, only for them to be taken away while I waited for another pair to compare them to. It took another 5 minutes to locate the girl who had the first pair. After finally selecting a pair of shoes, I spent 30 minutes in line to pay, with only 2 girls working the tills. The man ahead of me had waited so long that the shoes he wanted had been returned to the back of the store. That's the price you pay for shopping during sales season.

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