Matalan - Bilston

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Matalan - Bilston

Matalan - Bilston

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Exploring Matalan in Bilston: A Fashion Haven

Matalan, located in Bilston, is a bustling clothing store that has captured the hearts of many shoppers. With its extensive offerings in women's clothing, men's clothing, and children's attire, this store has something for everyone.

Accessibility Features

For those with mobility concerns, Matalan provides excellent accessibility options. The store features a wheelchair-accessible car park and wheelchair-accessible toilets, ensuring that all customers can shop comfortably. Additionally, there is plenty of wheelchair-accessible seating available for a quick rest during your visit.

Payment Options for a Convenient Shopping Experience

When it comes to transactions, Matalan makes things easier with various payment options. Customers can utilize NFC mobile payments, as well as traditional methods using credit cards and debit cards. Plus, the option for in-store pick-up allows you to swiftly collect online orders without hassle.

A Warm Welcome for Everyone

One standout feature of Matalan is its commitment to being an LGBTQ+ friendly environment. Many shoppers have noted the friendly and helpful staff who go the extra mile to ensure everyone feels welcome. Customer service has been consistently praised, reflecting a positive shopping atmosphere.

Shopping Experience: What to Expect

Customers appreciate how spacious the store is, making shopping a comfortable experience. Many reviews mention the crowd levels, with some noting that visiting around 4 PM can result in a quick visit due to fewer shoppers being present. However, some feedback highlights that the changing rooms need attention, as they can be unkempt and not up to the standards one would expect from such a large retailer. Despite this, many found the selection of clothing to be broad and reasonably priced.

Delivery and Click-and-Collect Services

While delivery services have received mixed reviews, many patrons have enjoyed the efficiency of click-and-collect orders, allowing them to make their shopping trips quick and convenient. Shoppers often share their delight in finding great deals and high-quality items at competitive prices.

Final Thoughts

Overall, Matalan in Bilston stands out as a great place to shop for clothing and homeware. With its friendly staff, accessibility options, and a wide range of products, this clothing store is well worth a visit. Whether you're looking for the latest trends or just browsing for essentials, Matalan has you covered.

We are at

The contact phone of the respective Clothing store is +443330044444

And if you want to send a WhatsApp, you can do so at +443330044444

map of Matalan Clothing store, Children's clothing store, Department store, Fashion accessories store, Home goods store, Lingerie store, Men's clothing store, Shoe store, Sportswear store, Women's clothing store in Bilston

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Comments:

Showing from 1 to 20 of 69 comment(s) received.

Nicole Sanchez (29/08/2025, 03:43):
As an individual with a disability that requires me to have my shopping delivered to the post office or collected in-store, I recently experienced a frustrating situation. When I went to collect my items, the store was extremely busy due to the holiday season. The queue for returning items was long, with around 20 people ahead of me. Each transaction took a few minutes, so it would have taken over an hour for me to reach the front of the line.

I believe there should be a more efficient system in place for collecting in-store items, especially during peak times like Christmas. This experience has left me feeling dissatisfied, and I will likely look for alternative stores in the future.
Deborah Gonzales (24/08/2025, 23:02):
What a lovely shopping experience! Anna was an absolute gem in assisting me with selecting clothes for a gift. She showed me a variety of options and offered fantastic suggestions. Many thanks, Anna!
Lawrence Price (24/08/2025, 21:16):
Stopped by Matalan for a quick browse and was pleasantly surprised by the wide range of stylish clothing lines. The prices were reasonable and the quality was impressive. I ended up buying three pairs of jeggings and a fantastic casual top, and I couldn't be happier with my purchases. I even made sure to let the cashier know how satisfied I was! It was a lovely shopping experience with friendly staff and great clothing options. 😊😊 Great store!
Ashley Ford (24/08/2025, 04:27):
A splendid clothing emporium indeed! An extensive selection of garments to peruse through. The homeware section is particularly well-appointed, with a lovely layout. I was nearly swayed by a beautiful duvet cover on display, but alas, none were available in stock 🤷‍♀️...
Billy Hernandez (22/08/2025, 18:01):
I popped into the store to make a return, but ended up leaving with even more fabulous finds. Can't resist those must-have pieces!
Kenneth Bennett (21/08/2025, 18:19):
The staff at the clothing store put in a lot of effort and do a great job at addressing any issues. It could be beneficial to consider updating the fitting rooms, but other than that, it's a fantastic spot with affordable prices.
Layla Howard (21/08/2025, 11:47):
Great variety of items to choose from at this clothing store. They carry everything from clothes to household goods, so there's something for everyone's taste. Overall, it's a decent place to shop. The staff is friendly and dependable, making the whole experience satisfactory.
Deborah Harris (20/08/2025, 21:39):
I must say, Tracey P provided exceptional assistance during my recent visit to the store this morning. She kindly verified the validity of my daughter's app on her phone and even took the initiative to re-register me for future transactions when I couldn't locate my card. A truly helpful and efficient staff member!
Zachary Martin (20/08/2025, 13:02):
Huge selection, great prices. Needed assistance with two items and was promptly helped, taken straight to the items I wanted to try on, then checked out at the register. Had a question that was quickly resolved. Would definitely recommend and look forward to my next visit. Cheers!
Ethan Russell (19/08/2025, 04:46):
This shop is absolutely top-notch when it comes to customer service. I've been helped by Parm, Chloe, Claire P, and Anna on several occasions, and let me tell you, they are the friendliest bunch! They go above and beyond to make sure you're taken care of - there's no request too big for them. I always look forward to visiting the store (though my wallet might not be as thrilled, haha).
Angela Morales (18/08/2025, 00:30):
A good-sized shop with generally helpful and friendly staff.
Cheryl Taylor (16/08/2025, 17:31):
I recently visited this delightful large store with a wide selection of clothing options and convenient restroom facilities. The abundance of fitting rooms and attentive cashiers made for a pleasant shopping experience. During peak sale periods, some extra searching may be required. Additionally, ample parking spaces were readily accessible, adding to the overall convenience.
Nicole Morales (10/08/2025, 04:37):
The selection is quite limited, with some quirky clothing choices and unconventional materials. Additionally, the shoe sizes only go up to a ladies' size 7.
Jesse Russell (08/08/2025, 12:03):
I must say, the staff at this clothing store were absolutely splendid! They took the time to assist me with any questions I had and explained everything thoroughly. I am truly grateful for their exceptional service.
Diane Richardson (07/08/2025, 22:41):
Big shop
Loads of choice
Might benefit from a coffee shop
Katherine Bennett (03/08/2025, 23:20):
Every time I go to this clothing store, it takes ages to get served. I really don't like the checkout process and the self-service options. If I wanted to work in retail, I would have applied for a job in the industry.
Juan Nguyen (30/07/2025, 20:21):
This store, mate, it's got heaps of room and a massive selection of gear. The folks working there are dead friendly and really helpful. And get this, the store's on the ground floor, so it's ace for anyone in a wheelchair. Plus, there's a free carpark right outside. Top spot to grab some gear at fair prices, no doubt.
Zachary Hayes (29/07/2025, 15:38):
This store has really trimmed down the men's clothing department, it's hardly worth a visit anymore.
Kimberly Ortiz (29/07/2025, 10:11):
Just popped in to grab my click and collect order (which I absolutely love) and as I walked past the front window, it was like something out of a Most Haunted episode, DEAD FLIES everywhere, the inside windowsill was completely covered with them. Quite off-putting, I must say!
Pamela Ross (29/07/2025, 03:13):
Although the sales were very good, I couldn't stay long because it was too hot in the store. It seems unreasonable to expect the staff to work in such conditions. This could pose a health and safety concern and lead to unhealthy working practices. Action should be taken to address this issue.

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