Jo Malone London - Aberdeen

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Jo Malone London - Aberdeen

Jo Malone London - Aberdeen

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Exploring Jo Malone London: A Fragrant Haven in Aberdeen

Jo Malone London, located in the heart of Aberdeen, is not just a perfume store; it's an experience that captivates the senses. With its engaging atmosphere and exceptional customer service, it’s a perfect destination for anyone looking to explore unique fragrances.

In-Store Shopping Experience

When visiting Jo Malone, customers can enjoy in-store shopping that goes beyond simply purchasing scents. The ambiance is welcoming, often enhanced by the delightful offerings of complimentary prosecco, setting the stage for a memorable visit. On-site services such as personalized scent consultations, particularly for special occasions like weddings, have been highly praised. Customers frequently commend staff members like Nicola, Indya, and Alex for their warmth and expertise, making each visit feel special and personal.

Payment Options for Convenience

Jo Malone understands the importance of convenience in today’s fast-paced world. They offer various payments options including credit cards and debit cards, ensuring a seamless checkout process. For tech-savvy shoppers, NFC mobile payments are also accepted, allowing for quick and easy transactions. This flexibility makes it easier for customers to focus on enjoying their visit rather than worrying about how to make a purchase.

Accessibility and Quick Visits

Accessibility is a priority at Jo Malone. The store features a wheelchair-accessible entrance, making it accommodating for all customers. For those who may not have time for a lengthy visit, quick visits are facilitated through in-store pick-up options. Shoppers can plan ahead, knowing they can grab their desired fragrances without excessive wait times.

Service Options: A Mixed Bag

While many customers rave about their experiences, there have been some mixed reviews regarding staff attentiveness. Some visitors have expressed disappointment over feeling ignored or even scrutinized while browsing. However, feedback highlights that when staff engage positively, they create a lovely atmosphere that enhances the shopping experience. The dedication of the team does shine through for many, with comments on their attentiveness and helpfulness often noted.

Creating Memorable Moments

Jo Malone London in Aberdeen excels at crafting memorable moments for its customers. Whether it’s choosing a wedding fragrance or finding the perfect gift, the service options available ensure that every visit has the potential to become a cherished memory. In conclusion, if you’re in Aberdeen and looking for a place to indulge in luxurious scents, Jo Malone London is worth a visit. With a focus on planning, service options, and a commitment to creating special experiences, you may leave with more than just a fragrance—perhaps even a newfound appreciation for the art of scent.

You will find us at

The contact phone of the respective Perfume store is +443701925601

And if you want to send a WhatsApp, you can do so at +443701925601

map of Jo Malone London Perfume store, Candle store in Aberdeen

We are available at these times:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday (Today) ✸

The website is

If you require to adjust any data that you think is not accurate concerning this portal, we urge you to send a message so that we will fix it quickly. With anticipation thank you very much.

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Jo Malone London - Aberdeen
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Showing from 1 to 20 of 23 comment(s) received.

Paul Richardson (11/06/2025, 12:45):
Just wanted to give a shoutout to the fantastic customer service at this perfume store! The team was incredibly helpful and knowledgeable, making my shopping experience a breeze. I'll definitely be coming back for all my fragrance needs. Cheers!
Isabella Patterson (10/06/2025, 08:42):
The staff at this Perfume store are absolutely top-notch! They are incredibly attentive and genuinely concerned about meeting your needs. It's a true delight to shop here.
William Campbell (03/06/2025, 19:28):
My grievance doesn't lie with the Jo Malone store team...but rather with an online purchase. I had ordered 4 separate gifts and specifically requested individual wrapping. However, I only received 2 boxes and no gift bags. Despite reaching out to customer service thrice, they claim they are unable to send out additional boxes! I have been given excuses by three different individuals and I am STILL awaiting a reply from the CEO. It's absolutely absurd to not have boxes or gift bags for an order totaling £200!! I am extremely upset!!
William Foster (03/06/2025, 06:24):
The staff was very helpful in assisting me with finding everything I was looking for. Highly recommend this store for all your perfume needs!
Vincent Gutierrez (03/06/2025, 03:01):
Items that the missus convinced me to purchase, but ended up collecting dust.
Michael Allen (25/05/2025, 21:16):
Absolutely adore Malone and the team is just so delightful and supportive.
Peter Ramirez (23/05/2025, 08:11):
I popped into the Perfume store on Monday 12th Dec with every intention of making a purchase. However, I couldn't help but notice the slightly uncomfortable atmosphere, even with a few customers milling about in the store.

After finally deciding on my purchases and taking them to the checkout, I was surprised to find that it required the assistance of both staff members to ring up my items and package them. It seemed a bit odd to me, as it felt more like two teenagers running the show rather than two fully-grown adults. I think next time I'll opt for making my Jo Malone purchase online to avoid any potential awkwardness or judgmental vibes.
Theresa Kim (20/05/2025, 18:18):
Absolutely brilliant experience at the Perfume Store! The team was extremely accommodating and went above and beyond to assist me.
Matthew Reyes (16/05/2025, 03:23):
The staff at this perfume store is absolutely lovely and provides top-notch service.
Jose Cox (15/05/2025, 22:44):
The experience was satisfactory, could have been better.
William Sullivan (14/05/2025, 18:21):
I had a fantastic experience booking an appointment for my friend's daughter to find her wedding fragrance at Jo Malone Aberdeen. Indya and Patsy George took great care of us, going above and beyond to make us feel truly special. They made our day unforgettable! Hats off to these two for their exceptional customer service. Great job!
Sophia Cruz (13/05/2025, 09:06):
Great spot, with absolutely BRILLIANT staff.
Kathryn Lee (12/05/2025, 11:55):
Absolutely adore this store - the moment you step inside, you're engulfed in the most incredible scents, the elegant displays, the vast selection, and, above all, the warmth and assistance of the staff. The meticulously curated and exquisitely wrapped products are a true treat to take home.
Austin Taylor (06/05/2025, 03:41):
Fantastic scent store in a wonderful new spot. The team is so welcoming and the variety of fragrances is top-notch.
Zoey Foster (05/05/2025, 06:22):
Beautiful shop, incredibly welcoming and attentive team, as well as a wonderfully relaxed ambiance.
Judy Moore (04/05/2025, 11:33):
Absolutely adore this store! The staff are always so attentive and knowledgeable.
Donna Lopez (02/05/2025, 20:16):
I have never visited this store before, but it seems like this app thinks I have.
Edward King (01/05/2025, 05:36):
Thank you for the splendid service provided to me this evening. The ladies were absolutely wonderful and a true asset to your company.
Edward Morales (28/04/2025, 08:54):
Indeed, the store is quite appealing and the scents are delightful, but I felt like I was being watched like a hawk by the salesperson!! I assure you, I have no intention of stealing anything!
It's no surprise that more and more people prefer to shop online. There, you don't have someone eyeing you as if you're a criminal!
Emily Nelson (22/04/2025, 12:23):
The store has a clean and unmistakably "Jo Malone" vibe. However, the staff seemed disinterested in customers, more focused on their own conversations. Some training (or perhaps some changes in personnel?) may be needed.

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