Asda Robroyston Superstore - Glasgow

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Asda Robroyston Superstore - Glasgow

Asda Robroyston Superstore - Glasgow

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Votes: 421 - Score: 3.7

Exploring Asda Robroyston Superstore in Glasgow

Asda Robroyston is a prominent supermarket located in Glasgow, recognized for its extensive offerings from groceries to household goods. However, customer experiences vary significantly, highlighting both advantages and areas for improvement.

Accessibility and Parking

At Asda Robroyston, free of charge street parking is available, making it convenient for shoppers. The store features a wheelchair-accessible entrance and a wheelchair-accessible car park, which are essential for customers with mobility issues. Unfortunately, several reviews indicate that finding available spots, especially for disabled parking, can be challenging, as some able-bodied individuals improperly utilize these spaces.

Shopping Experience

While many appreciate the large premises, customers have noted that the store often appears understocked. Several reviews mentioned shelves resembling “three days after a nuclear apocalypse,” particularly in the produce area, where items like fruits and vegetables tend to spoil quickly. Customers seeking specific products, such as beef mince, frequently find them unavailable, leading to disappointment.

Convenient Service Options

Asda offers various service options, including in-store pick-up and no-contact delivery, which many find beneficial. However, the Click and Collect experience has received mixed feedback due to inefficiencies in notification systems and long wait times for orders. In addition, contactless payment options like NFC mobile payments and acceptance of credit and debit cards streamline the checkout process. However, customers often report long queues at traditional checkouts, which can take up to 20 minutes during peak hours.

Recycling and Environmentally Friendly Initiatives

Asda is committed to sustainability, encouraging customers to recycle plastic bags and use glass bottles. Recycling stations and initiatives help promote environmentally friendly practices within the community. Nevertheless, some reviews have pointed out concerns regarding the presence of empty packaging on shelves, raising questions about overall store management.

Customer Service and Staff Interaction

Many visitors highlighted the helpfulness of staff members, with specific individuals receiving commendations for outstanding service. In contrast, there were reports of rude interactions and inadequate responses, particularly concerning customer complaints. Ensuring consistent training for staff could enhance the shopping experience significantly.

Pharmacy Services

Asda Robroyston also houses a pharmacy that has been noted for its helpful staff, particularly in urgent situations. However, there are complaints about limited operating hours, which can frustrate customers who rely on these services during weekends.

Final Thoughts

In summary, Asda Robroyston Superstore provides a great variety of offerings, including a pharmacy and a wide selection of food products. While the parking and accessibility features are commendable, ongoing issues with stock availability and customer service can deter shoppers. For those considering a quick visit, it may be wise to plan ahead, especially during peak times. With some improvements, Asda Robroyston has the potential to enhance its reputation and become a leading supermarket choice in Glasgow.

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The contact phone of the respective Supermarket is +441415576200

And if you want to send a WhatsApp, you can do so at +441415576200

map of Asda Robroyston Superstore Supermarket, ATM, Cafe, Clothing store, Currency exchange service, Gas station, Pharmacy in Glasgow

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Showing from 1 to 12 of 12 comment(s) received.

Ronald Jenkins (18/06/2025, 00:18):
I ventured into the grocer's today, grabbed a package of Galaxy Ripple for 1 pound, and made my way to the till. To my surprise, I was charged 1.50 pounds. I double-backed to inspect and spotted another display not adjacent to the 1-pound label, but those are indeed the ones priced at a pound. Mind your shopping receipts, as this seems to be a recurring practice in all supermarkets. Stay vigilant! 👀👀
Sarah Simmons (14/06/2025, 23:30):
I wouldn't even give them one star, absolutely appalling! Found a hair in my ready meal, and then when I bought a kettle, the alarm went off at the exit. The security guard checked my receipt, and when I purchased some clothing, the alarm beeped again. I spent my hard-earned money just to be treated like a criminal. They seriously treat us like doormats!
Russell Sanders (12/06/2025, 13:47):
Today's delivery was lacking all the frozen items I had ordered. The delivery arrived right before noon, and I called shortly after to report the issue. A lady assured me she would reach out to the driver for a redelivery, so I patiently waited for a few hours. When I called back at 5 pm, it was a surprise that no one seemed to know about the situation. Most of the staff handling deliveries were unavailable, but they promised to either arrange a late delivery tonight or contact me tomorrow morning, which doesn't help as I need the items urgently. I had no choice but to cancel the order and request a refund, though I dread the wait time for that. Now, I have to go elsewhere to get the items I needed. The customer service experience was absolutely appalling, especially considering how often I shop at this supermarket.
Janet Garcia (10/06/2025, 11:17):
The duty manager who was working this evening is an absolute gem. She graciously assisted my father in getting back home by arranging for a staff member to use their debit card to pay for his fuel when he had forgotten his own. Massive thanks to the Asda team for ensuring my father got safely home.
Allison Brooks (09/06/2025, 18:46):
The chaps at the chemist really outdid themselves when my niece's medicine bottle took a tumble on its way up from England. It was late on Friday arvo, but they went the extra mile to sort things out and make sure she got what she needed. We're ever so grateful for all their help. Cheers to them!
Emily James (09/06/2025, 13:55):
The staff at the Supermarket were incredibly helpful and knowledgeable. I will definitely return for my next holiday currency exchange.
Nathan Ward (09/06/2025, 11:09):
One of the security guards was exceedingly harsh and rude today. He raised his voice from across the shop floor and acted in an extremely authoritative manner when we had only just entered the store. Not a great choice of security there, Asda.
Bradley Rogers (08/06/2025, 22:27):
Great supermarket, offers a wide range of products like you would typically find in an Asda. The clothing section upstairs is quite impressive. I noticed a currency exchange kiosk at the entrance, which was convenient. There is ample parking available, and it's conveniently located near McDonald's, Costa, B&M, and other stores in the retail park.
Christine Morales (03/06/2025, 10:58):
This store is top-notch! The shopping experience is absolutely fantastic, and I especially love going during the night shift. It's just ideal!
Roy Cooper (01/06/2025, 14:36):
I popped into the shop today craving a delicious pizza, and inquired if they still offer customizable options. The staff confirmed they do, but mentioned there would be a 20-25 minute wait, despite there being no line ahead of me. Typically, my local takeout spot can whip up a pizza in just 10 minutes during peak hours. There was no room for negotiation, it was a take it or leave it situation. Disappointing service overall. However, the rest of the supermarket seemed fine, hence the 2-star rating.
Grace Foster (31/05/2025, 16:01):
Amazing delivery service, always punctual. The drivers are incredibly helpful, they bring my groceries right into my kitchen and even assist with placing them on my countertops.
Patricia James (30/05/2025, 03:03):
This Asda has got to be the absolute worst in the UK. The shelves resemble a scene from a post-apocalyptic movie, always lacking in stock and offering a dismal selection. I popped in this evening to grab some beef mince, only to discover that there was no beef whatsoever in the store. I'd wager that even the folks from North Korea would promptly exit upon stepping into this desolate wasteland of a establishment. Definitely won't be returning!
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